(Delta Projects) Customer Support From Home Delta Airlines – Start Your Application

Job Title: Co-op, Operations and Customer Center

Hiring Organization: Delta Airlines…

Employment Type: Full Time

Location: USA (Remote Only)

Salary: $65,000 – $75,000 per year

Educational Requirements: Bachelor’s Degree

Industry: Private

Job Responsibilities:

How You’ll Assist Us in Continuing to Climb (Overview and Key Responsibilities):

Delta Airlines’ Operations and Customer Center (OCC) is seeking qualified co-op students available for a minimum of three alternating work terms (Fall 2024, Summer 2025, and Spring 2026).

The OCC is the “heartbeat” and operational hub of Delta’s global operations, responsible for all strategic and tactical decision-making for any operational disruptions. Co-ops will collaborate with aviation professionals, supporting teams by utilizing data to solve operational business challenges.

 

Co-op Assignments:

 

Load Control Center:

 

Responsible for aircraft weight and balance, fuel distribution, and ensuring compliance with manufacturer and company specifications.

Work with the LCC’s back office, creating applications and efficiencies to reduce workload for the frontline team.

 

Fuel System:

Responsible for developing strategies, tools, and sustainability policies for annual jet fuel consumption.

Research and develop methods to determine safe and efficient fuel loads, improve aircraft routing, and enhance cargo forecasting.

Requirements to Succeed (Minimum Qualifications):

Currently pursuing a bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a related 4-year degree program.

Available to work for three alternating semesters in Atlanta, GA, Monday through Friday.

Must be enrolled in an educational institution throughout the co-op program.

Willingness and ability to learn new skills and take on new challenges.

Team-first attitude with a focus on team success.

Strong organizational, project management, and verbal/written communication skills.

Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

Comfortable working in both group and individual settings.

Prioritizes safety and security for oneself and others.

Embraces diverse people, thinking, and styles.

Must have a high school diploma, GED, or high school equivalency.

Must be at least 18 years old and authorized to work in the US.

 

Preferred Qualifications:

 

Familiarity or experience with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint.

Understanding of airline operations, scheduling, and planning.

History of leadership roles in student and community organizations.

Passionate about a future career in the aviation industry and serving Delta’s customers.

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