full description of the position You Lead the Way We’re here for you.

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People and businesses can move forward in amazing ways with the right support. When you join Team Amex, you become a member of a diverse and global community of colleagues who are unwaveringly dedicated to supporting our communities, customers, and each other. With benefits, programs, and flexibility that support you personally and professionally, we will assist you in creating a career path that is one-of-a-kind and meaningful to you. Here, you will learn and grow.

Every worker at American Express has the chance to share in the company’s success, and you will be rewarded for your contributions, leadership, and impact. We will win as a team if we work hard to uphold our company’s values and powerful promise to provide the best customer experience in the world every day. In a setting where everyone is seen, heard, and feels like they belong, we’ll do it with the utmost honesty.

Join Team Amex and take the initiative with one another.

What will be your impact in this position?

The Cabin Services Team is a crucial component of the American Express Corporate Flight Department. It is in charge of managing the safety of the cabin, streamlining the in-flight virtual office experience, giving our executive customers the best service, and making sure they have a pleasant flight when traveling around the world.

Our Objectives and Plan: Is it possible for our colleagues to increase their capacity and operate at the “speed of business” by creating efficiencies?
Our Principles: fundamental tenets that guide our actions: Service, Safety, Security, Trust, Respect, Integrity, and Good Stewardship are all attributes of a good flight.
Flight Support, Cabin Services, and Trip Assistance: 75% of the responsibility Ensure our passengers’ well-being, comfort, and safety.
Deal with all passengers, including executives, directors, and corporate clients, with the utmost integrity and confidentiality.
Install and operate comprehensive cabin management systems.
As a crucial part of the flight crew, ensure that passengers receive in-flight communications promptly.
Control a virtual “In-flight Office Environment” that runs smoothly.
Explain to passengers how to use the on-board safety devices, procedures, and equipment.
Maintain passenger preferences and share information with the flight attendant team to promote uniformity for our customers.
Full-time and contract flight attendants can benefit from guidance, training, and shadowing.
Check the stock and safety equipment, as well as the interiors of the aircraft, on a monthly basis.
Prepare to be available on call to support Chairman’s trips and offer assistance.
Help other coworkers prepare the aircraft, perform pre- and post-flight tasks, set up beds, break down for return flights, stock the aircraft, and remove additional supplies.

Training, Money, and Growth:

Maintain currency with CPR training and onboard medical equipment.
Complete a similar training called Annual Flight Safety.
Take courses on food safety, learn food skills like plating, keep up with food trends, and order in a way that saves space and money for aircraft.
Effectively and frequently collaborate with cross-functional teams.

Ground Assistance:

Administrative: 25% responsibility for stock and quality control in the commissary(s). For the commissary’s organization and high-quality products, collaborate with outside vendors.
Manage documentation, manuals, and cabin books effectively and reference them.
Help contract flight attendants out with their catering needs. assist with quarterly Board of Directors (BOD) meetings, assist with passenger profiles and catering requirements on charter flights.
Complete all company-required training.
Guarantee ideal administration and announcing of costs.
Follow all maintenance and device protocols.
Check to see that all badges, key cards, passports, and other travel documents are current.
Additional related ancillary responsibilities will be assigned, and participation in American Express and the aviation industry teams and department committees is expected.

Minimum Requirements:

It is necessary to be able to travel globally for 75% of the time and be available on call, with 25% office and ground support responsibilities.
With Gulfstream 650/600 Cabin Door Exit and Evacuation Training, certified by Flight Safety/FACTS.
Certification in CPR (Cardiopulmonary Resuscitation) and the capacity to use a defibrillator are required.
Certification in food safety and the capacity to prepare and organize food services
proficiency with cabin technologies and the virtual office on board the plane.
familiarity with Apple devices, Microsoft Office, computer and iPad print processes, and a desire to learn company-wide applications
Three years of experience in a similar position in the aviation industry, with a focus on corporate work and international travel to Asia, Europe, and South America; highest level of customer service skills; having worked with executives in the past.
ability to work independently on multiple tasks and effectively manage multiple priorities.
a keen ability to solve problems: It is essential to be able to quickly identify issues, determine viable solutions, and take prompt action to provide solutions.
strong interpersonal, communication, and teamwork abilities that are in line with the Corporate Aviation Team Commitments and American Express Blue Box Values.
motivated to take initiative and assist in the development of cutting-edge technologies and equipment to support our passengers.
Reasons not to consider sponsorship:

Since the company will not seek visa sponsorship for these positions, employment eligibility to work with American Express in the United States is required.

The Salary Band: The expected hourly pay range for this job requisition is $52.90 to $91.35 plus bonus and benefits. We will ultimately take your location, experience, and other job-related factors into consideration when determining your pay.

Benefits and programs that support a person’s holistic well-being are provided to our employees and their families. This indicates that at every stage of their lives, we place a high value on their mental, financial, and physical health. Some advantages are:

Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial

Race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status is not taken into consideration in American Express’s hiring decisions.

We provide our coworkers with the assistance they require to succeed both professionally and personally. As a result, we have Amex Flex, our enterprise working model that ensures the important aspects of our distinctive in-person culture are preserved while providing colleagues with more flexibility. Colleagues will either work entirely virtually, in a hybrid model (which combines in-office and virtual days), or onsite, depending on the role and business requirements.

US workers and job seekers can view the “Know Your Rights” poster and the Pay Transparency Policy Statement by clicking here.

Since the company will not seek visa sponsorship for these positions, employment eligibility to work with American Express in the United States is required.

Benefits of Remote Jobs
Flexibility: Employees can often choose their working hours, making it easier to balance personal and professional commitments.

Reduced Commuting: Eliminating the daily commute saves time and money, leading to increased productivity and less stress.

Access to a Broader Talent Pool: Employers can recruit talent from anywhere, not limited to local candidates.

Cost Savings: Companies can save on overhead costs related to office space, utilities, and supplies, while employees save on commuting and work-related expenses.

Increased Productivity: Many remote workers report higher levels of productivity due to fewer office distractions.

Improved Work-Life Balance: The flexibility of remote work can lead to a healthier work-life balance, reducing burnout.

Diverse Work Environment: Remote work often fosters a diverse workforce, as employees can come from various geographic and cultural backgrounds.

Qualifications for Remote Jobs
Technical Skills: Depending on the role, proficiency in specific software, tools, or programming languages is often required.

Self-Discipline: The ability to stay focused and manage time effectively without direct supervision is crucial.

Communication Skills: Strong written and verbal communication skills are essential for collaborating with team members and clients remotely.

Problem-Solving Abilities: Employees should be able to tackle challenges and find solutions independently.

Adaptability: Being open to learning new tools and adjusting to different work environments or tasks is important.

Prior Experience: Many remote positions prefer candidates with previous remote work experience or relevant industry experience.

Organizational Skills: The ability to manage multiple tasks and prioritize effectively is critical for success in a remote setting.

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