Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Other Jobs You May Be Interested In
- Evraz Social Media Manager Jobs – Work From Home In RealJobs
- Albertsons Remote From Office £35/Hour In RealJobs
- UPS Work From Home Jobs £36/Hour In RealJobs
- Smiths Group Second Shift Jobs In RealJobs
- Spirent Work From Home Jobs (Part Time) In RealJobs
- Target Work From Home Jobs $33/Hour In RealJobs
- Phillips 66 Work From Home Jobs $36/Hour In RealJobs
- UPS Store Jobs Near Me $31 An Hour In RealJobs
- Prudential Support Member Jobs In RealJobs
- AT&T Remote Jobs Customer Support Jobs In RealJobs
- Tiaa Full Time Jobs From Home £38 An Hour In RealJobs
- Standard Chartered Remote Jobs Data Entry – Work From Home In RealJobs
- Best Buy Work From Home Jobs £38/Hour In RealJobs
- Tui Travel Entry Jobs Work From Home In RealJobs
- PSM Remote Jobs Customer Support Jobs In RealJobs
- Land Securities Social Media Manager Jobs – Work From Home In RealJobs
- Great Portland Social Media Support Jobs – Work From Home In RealJobs
- CVS Health Data Entry Jobs Work From Home In RealJobs
- Arriva Spam Comment Remover Jobs – Work From Home In RealJobs
- INEOS Social Media Support Jobs In RealJobs
- Abbvie Support Member Jobs In RealJobs
- Abbvie Data Entry Jobs Work From Home In RealJobs
- Burberry Group Social Media Manager Jobs – Work From Home In RealJobs
- Wisconsin Energy Social Media Manager Jobs – Work From Home In RealJobs
- Avon Products Social Media Support Jobs – Work From Home In RealJobs
- Compass Group Social Media Support Jobs In RealJobs
- Centene Work From Home Jobs Advisor Full Time In RealJobs
- Delphi Social Media Manager Jobs – Work From Home In RealJobs
- Burohappold Social Media Manager Jobs – Work From Home In RealJobs
- Vistry Group Social Media Support Jobs – Work From Home In RealJobs
- Vedanta Resources Holdings Work From Home Jobs (Part Time) In RealJobs
- Tesla Data Entry Jobs Work From Home In RealJobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $35-$45/Hour
Location: United States
Company: Southwest Airlines
Description:
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Agents work in the outdoor elements to direct planes on the ground, handle cargo/baggage, and ensure our ground operations run smoothly. Ramp Agents are problem-solvers who enjoy working in a fast-paced environment and collaboratively with other Ground Operations Teams to meet flight departure timelines. Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Additional details:
A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Duties and Responsibilities
Provide friendly service to and maintains positive relationships with all internal and external Customers
Work in a cooperative spirit to ensure the success of our Company
Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Load, unload, service, guide, and direct Company Aircraft
Receive and record Customer baggage, air freight, mail and company materials as required
Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
Safeguards Customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
Review cargo forms for accuracy and corrects forms as necessary
Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures Southwest Airlines Customer Support Jobs (Work From Home, Remote)
May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
Transport cabin and cleaning equipment between aircraft storage area
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Manually pushes and pulls push carts and containers
Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required
Duties vary by size and organization of station.
Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc. Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Responsibilities
Ability to work well with others as part of a team, and work under stressful situations
Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
Must be aware of hazardous situations and be able to handle emergencies as needed
Must work under tight time constraints to accomplish quick turns of aircraft
Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
Education
No education requirement
Experience
No experience requirement
Licensing/Certification
Must possess a valid state motor vehicle operator’s license
Must be able to obtain a SIDA badge and meet all local airport requirements
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
Must be able to work in cramped or high places
Must be able to carry heavy items up and down jetway stairs
Must maintain the ability to wear prescribed uniforms
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work shift work and/or overtime Southwest Airlines Customer Support Jobs (Work From Home, Remote)
About The Southwest Airlines Company:
Southwest Airlines is a major American airline known for its low-cost model and commitment to customer service. Established in 1967, it has grown to become one of the largest domestic carriers in the United States.
The company operates more than 4,000 daily flights to over 100 destinations across the United States and several international destinations in North and Central America. Its extensive route network makes it a popular choice for both leisure and business travelers.
Southwest Airlines is renowned for its unique operating strategy, which focuses on offering low fares, point-to-point routes, and high-frequency flights. This approach has helped the airline build a loyal customer base and maintain a strong competitive position in the industry.
Customer satisfaction is a top priority for Southwest, and the airline has received numerous accolades for its outstanding service. It is known for its friendly and helpful staff, flexible booking options, and generous baggage policies.
In addition to its commitment to customers, Southwest Airlines places a strong emphasis on employee satisfaction and corporate culture. The company has consistently been recognized as one of the best places to work, thanks to its inclusive workplace environment and employee-friendly policies.
Southwest Airlines has also demonstrated a commitment to environmental sustainability and community engagement. The company invests in fuel-efficient aircraft, implements recycling programs, and supports various charitable initiatives and community organizations.
Overall, Southwest Airlines continues to be a leading force in the aviation industry, offering affordable and reliable air travel options to millions of passengers each year while upholding its core values of customer service, employee satisfaction, and community involvement
Southwest Airlines Customer Support Jobs (Work From Home, Remote)
Southwest Airlines Customer Support Jobs (Work From Home, Remote) In RealJobs
Apply Now For This Job