Hawaiian Airlines Customer Support Jobs (Work Fro
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $35-$45/Hour
Location: United States
Company: Hawaiian Airlines
Description:
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
Position Overview
Our guest service agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gates. They possess exceptional communication skills, thrive in a fast-paced environment, and are willing to lend a helping hand. Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
Interview Schedule
The interview process consists of the following:
A 30-minute virtual phone screen
A 60-minute virtual panel interview
A 30-minute in-person final interview
Pay and Benefits
This position is represented by a union collective bargaining agreement. The current pay for this position is $36.00 per hour. Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
Work Schedules
This position is covered by a collective bargaining agreement. Work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift (early morning, afternoon and evening shifts). Work schedules are set, however may change throughout the year should flight schedules change. Shifts may be extended before or after the scheduled end time based on operational need. Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
Minimum Requirements
Legally authorized to work in the United States
Minimum age 18 years old Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
Possess a high school diploma or equivalent education
Ability to lift up to 70 lbs. when checking in guests’ bags
Ability to work any shift awarded
Ability to complete pre-employment drug test and if hired, random drug testing
Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)
No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt, long sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
About The Hawaiian Airlines Company:
Hawaiian Airlines, established in 1929, is the flag carrier and largest airline of Hawaii. Operating out of its hub at Honolulu International Airport, it serves destinations across the United States, Asia, Australia, and the South Pacific.
With a fleet primarily consisting of Airbus and Boeing aircraft, Hawaiian Airlines offers a range of services including passenger travel, cargo transportation, and charter flights. Its commitment to safety, comfort, and hospitality has earned it a reputation as a preferred carrier for travelers to and from Hawaii.
One of the distinctive features of Hawaiian Airlines is its authentic Hawaiian hospitality, known as “Ho’okipa.” This commitment to providing a warm and welcoming experience extends from the moment passengers step onboard to the time they reach their destination.
Hawaiian Airlines is also known for its focus on sustainability and environmental responsibility. It has implemented initiatives to reduce its carbon footprint, including investing in fuel-efficient aircraft and implementing recycling programs.
In addition to its operational excellence, Hawaiian Airlines is deeply involved in the communities it serves. Through partnerships with local organizations and initiatives, the airline contributes to the economic, social, and cultural development of Hawaii and the broader Pacific region.
Despite challenges in the aviation industry, Hawaiian Airlines continues to innovate and adapt to meet the evolving needs of travelers. Whether it’s through enhancing its fleet, expanding its route network, or improving its customer service, Hawaiian Airlines remains committed to providing a world-class travel experience rooted in the spirit of aloha
Hawaiian Airlines Customer Support Jobs (Work From Home, Remote)
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