Phoenix Group Holdings Remote Jobs Custome
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Phoenix Group Holdings
Descriptions:
Phoenix Group Holdings Remote Jobs Customer Support Jobs
We want to be the best place that any of our 7,800 colleagues have ever worked.
We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
Phoenix Group Holdings Remote Jobs Customer Support Jobs
The role
You will via telephone and through our secure messaging platform help our Standard Life pension customers
Making choices about your pension is one of the biggest financial decisions most people make in their lives and you will be their first point of contact for pension and retirement queries
Build relationships across the business to help support the delivery of customer experience
Phoenix Group Holdings Remote Jobs Customer Support Jobs
What we’re looking for
Excellent communication skills with strong attention to detail and ability to multitask
A passion for customer service with a commitment to deliver on your promises and going above and beyond for our customers
Computer literacy and willingness to learn new systems and technologies
No required for any contact centre or financial services experience as full and ongoing training will be provided
Phoenix Group Holdings Remote Jobs Customer Support Jobs
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Phoenix Group Holdings Remote Jobs Customer Support Jobs
About The Phoenix Group Holdings Company:
Phoenix Group Holdings is one of the UK’s largest long-term savings and retirement business, specializing in managing and consolidating closed life insurance and pension funds. The company, founded in 1782, has evolved into a leading consolidator, acquiring and administering insurance books that are no longer actively marketed to new customers.
With headquarters in London, Phoenix Group operates across the UK, Europe, and Asia. It is known for its expertise in integrating and managing complex legacy insurance portfolios, focusing on cost efficiencies, stable returns, and customer service. Phoenix Group’s business model involves acquiring closed books of business and leveraging economies of scale to generate value for shareholders and policyholders.
The company’s growth strategy has centered on strategic acquisitions of closed life and pension businesses. Notable acquisitions include those of Standard Life Aberdeen, ReAssure, and the UK’s oldest mutual insurer, The Pearl Group. These acquisitions have bolstered Phoenix Group’s position as a leader in the pension and insurance consolidation market.
Phoenix Group emphasizes responsible investing and sustainability in its operations. It aims to ensure that its investment strategies align with environmental, social, and governance (ESG) principles, contributing to a more sustainable future. This approach aligns with the broader trend in the financial sector toward ESG integration and responsible business practices.
As a publicly traded company listed on the London Stock Exchange (LSE) and part of the FTSE 100 index, Phoenix Group’s financial performance and strategy attract significant attention from investors and analysts. Its market presence and expertise in closed fund management make it a key player in the UK’s financial services industry
Phoenix Group Holdings Remote Jobs Customer Support Jobs
Phoenix Group Holdings Remote Jobs Customer Support Jobs In RealJobs
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