RSA Insurance Group Remote Jobs Customer Suppor
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : RSA Insurance Group
Descriptions:
RSA Insurance Group Remote Jobs Customer Support Jobs
The role will be a hybrid working arrangement split between our Peterborough office and home.
The role will include initial training and support during which we will need you to be on site full time to ensure you are happy, confident, and performing in the role (minimum of 6 months).
At RSA our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. We are a proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe.
RSA Insurance Group Remote Jobs Customer Support Jobs
Your Role
You will be part of our Customer Service Adviser team. After training you can choose to be based fully on site or work within a hybrid working environment, we have a minimum expectation of one day per month in the office, although you may wish to work in the office more frequently than this.
We treat our customers as people, not numbers, and you will be at the forefront of this, offering any help, support, and guidance they need.
We provide necessary training, so you have all the tools at your disposal. As part of your role, you will be working on shift patterns with some evening and weekend work.
RSA Insurance Group Remote Jobs Customer Support Jobs
About You
Communication skills are crucial as is having a genuine desire to help our customers. The ability to listen and identify their needs, providing the best solutions, using professionalism and empathy is key.
Your attitude and approach to customers is more important than your experience. However, a background providing great customer service, showing an ability to think on your feet and operate with the customer in mind will put you in a great position to be successful with RSA.
RSA Insurance Group Remote Jobs Customer Support Jobs
What we offer you
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
RSA Insurance Group Remote Jobs Customer Support Jobs
About The RSA Insurance Group Company:
RSA Insurance Group, commonly known as RSA, is one of the oldest and most respected insurance companies in the United Kingdom. Founded in 1710 as the Sun Fire Office, it has a long history in the insurance industry, making it one of the world’s first general insurers. Over the centuries, RSA expanded through mergers and acquisitions, adopting its current name in 2008.
Headquartered in London, RSA provides a wide range of insurance products and services, including personal and commercial insurance. Its offerings encompass home, motor, pet, marine, and business insurance, catering to individual customers, small businesses, and large corporations. RSA has a significant presence in the UK, Ireland, and Scandinavia, with a customer base spanning over 100 countries.
In December 2020, RSA was acquired by Intact Financial Corporation, a leading Canadian property and casualty insurer, and Tryg A/S, a Danish insurance company. This acquisition resulted in the division of RSA’s operations between Intact and Tryg, with Intact taking responsibility for RSA’s UK and international operations.
RSA is recognized for its commitment to sustainability and corporate social responsibility. The company has set ambitious environmental goals and actively contributes to community development through various social initiatives.
Overall, RSA’s rich heritage, diverse insurance offerings, and commitment to innovation and sustainability make it a key player in the insurance sector, known for its reliability and customer-focused approach. Despite the changes brought about by its acquisition, RSA continues to be a trusted name in the UK insurance landscape.
RSA Insurance Group Remote Jobs Customer Support Jobs
RSA Insurance Group Remote Jobs Customer Support Jobs In RealJobs
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