Betfair Work From Home Jobs (Part Time)
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Betfair
Descriptions:
Betfair Work From Home Jobs (Part Time)
We’re looking for highly motivated Customer Experience Advisors to join the Customer Operations Team.
Everything we do, we do it for our customers. We’re always thinking of new ways to meet changing needs and provide even better and safer services. We are passionate about providing industry leading customer service across social media, chat, and email ensuring the customer is at the heart of everything we do.
What makes our Team stand out are our natural listening and analytical skills. We go above and beyond to hear, identify, and understand what every single one of our million customers are saying and doing, which means we’re able to provide some of the strongest customer support in the industry.
We invest in our people to give them the knowledge and skills to be the very best they can be from the word go.
Betfair Work From Home Jobs (Part Time)
What you’ll do
Servicing customers via multiple channels including – Live Chat and Email
Ensuring that our customers are using our products safely and having conversations to ensure that they are utilising our Safer Gambling Tools and support.
Multi-skilled and capable of supporting general day-to-day queries that are related to the product, this could be bet queries including football, horseracing, boxing etc. or gaming queries regarding our Vegas, Casino, Poker and Bingo products.
Keeping up to date with new and existing promotions for both Bet and Gaming customers.
Administrative queries such as verifying customers, resetting passwords and payment queries.
Providing solutions to customer issues and offering an industry leading service
Betfair Work From Home Jobs (Part Time)
How you’ll do it
Passion for customer service essential, previous experience preferable.
Good time management skills are needed along with exceptional prioritisation skills.
Able to efficiently flex between multiple customer contacts while maintaining exceptional service.
Driven and confident about sharing your knowledge and ideas to support a “one team mentality” within your team and the wider Customer Operations Team
Demonstrate keen ownership of personal performance and development.
Betfair Work From Home Jobs (Part Time)
Working all peak events (Cheltenham Festival, Aintree Grand National, EFL and Premiership start of season, World Cup/ Euros) is a requirement and no holidays can be granted. Christmas, Boxing Day and New Year are one of our busiest times of year. Shifts may include bank holidays.
Training will be based in the office (Leeds) and therefore candidates need to be located within a commutable distance . If an advisor experiences technical issues whilst working from home, they will be expected to make their way to the office to get support and fulfil their shift from the office.
Betfair Work From Home Jobs (Part Time)
What’s on offer
£/€1,000 learning fund
Free SkyQ Premium Package
Twice-yearly bonus (with part of it guaranteed!)
Pension contribution scheme
Private healthcare
Hybrid Working
Access to thousands of Udemy courses
Invest via the Company Sharesave Scheme
16 Hours paid volunteering each year.
Betfair Work From Home Jobs (Part Time)
About The BetfairCompany:
Betfair, a British company founded in 1999, is a leading online gambling and betting platform. Known for pioneering the concept of a betting exchange, Betfair allows users to place bets against each other, rather than solely against a traditional bookmaker. This peer-to-peer approach offers a unique betting experience, providing bettors with greater flexibility, competitive odds, and the ability to set their own odds or take others’ offers.
Headquartered in London, Betfair has become one of the most recognizable names in the online gambling industry. It operates under the umbrella of Flutter Entertainment, one of the world’s largest online gaming companies, which also owns other prominent gambling brands like Paddy Power and PokerStars.
Betfair’s platform encompasses a wide range of betting options, from sports betting and horse racing to casino games, poker, and bingo. The betting exchange, where users can lay bets (acting as the bookmaker) or back bets (acting as the punter), is central to the company’s appeal. This system fosters a vibrant marketplace where users can trade bets on a variety of outcomes.
Beyond its innovative betting exchange, Betfair is known for its commitment to responsible gambling. The company provides a variety of tools and resources to help users manage their gambling activities responsibly. This includes self-exclusion options, deposit limits, and links to support organizations for those experiencing gambling-related issues.
Betfair’s reputation for innovation and user-centered betting experiences has earned it numerous awards and a substantial user base. Despite changes in the regulatory landscape and increasing competition, Betfair remains a prominent player in the online gambling sector, continually adapting to meet the evolving needs of its customers.
Betfair Work From Home Jobs (Part Time)
Betfair Work From Home Jobs (Part Time) In RealJobs
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