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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company :  Ultra Electronics

Descriptions:

 Ultra Electronics Remote Jobs Customer Support Jobs

Job Overview

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who is bilingual in English and enjoys assisting customers in a fast-paced environment.

 Ultra Electronics Remote Jobs Customer Support Jobs

Duties

– Answer incoming calls and respond to customer inquiries in a professional and courteous manner

– Provide accurate information about products, services, and promotions

– Calls to leads

– Resolve customer complaints or issues by investigating problems and finding appropriate solutions

– Upsell products or services to customers when appropriate

– Enter customer information into the system accurately and efficiently

– Maintain a high level of knowledge about company policies, procedures, and products

– Collaborate with other team members to ensure excellent customer service at all times

 Ultra Electronics Remote Jobs Customer Support Jobs

Qualifications

– Fluent in English, both written and verbal communication skills

– Strong phone etiquette and active listening skills

– Ability to analyze customer needs and provide appropriate solutions

– Excellent data entry skills with attention to detail

– Multilingual abilities are a plus

– Ability to effectively communicate with customers from diverse backgrounds

If you are a motivated individual with excellent communication skills and a passion for providing outstanding customer service, we would love to hear from you. 

 Ultra Electronics Remote Jobs Customer Support Jobs

About The Ultra Electronics Company:

Ultra Electronics is a leading British company specializing in the design, manufacture, and support of advanced electronic systems and products for defense, security, and aerospace applications. Established in 1920, Ultra has grown to become a trusted provider of innovative solutions globally.

With its headquarters in Greenford, United Kingdom, Ultra operates in several key sectors, including Maritime and Land, Air, Intelligence, Surveillance, and Reconnaissance (ISR), and Cybersecurity. The company’s products and services encompass a wide range of capabilities, such as sonar systems, naval electronics, communication systems, electronic warfare solutions, and more.

In the Maritime and Land domain, Ultra offers cutting-edge technologies for underwater warfare, including sonobuoys, sonar systems, and anti-submarine warfare solutions. Its Air sector focuses on delivering mission-critical electronics for airborne platforms, including avionics, communication systems, and electronic warfare equipment.

Ultra’s expertise in ISR ensures that defense and security forces have access to advanced surveillance and reconnaissance capabilities, such as unmanned aerial systems (UAS), intelligence-gathering sensors, and data analytics solutions. Additionally, the company plays a vital role in enhancing cybersecurity measures to protect critical infrastructure and sensitive information from cyber threats.

As a trusted partner to governments, armed forces, and commercial organizations worldwide, Ultra Electronics is committed to delivering high-quality, reliable solutions that meet the evolving needs of its customers. Through continuous innovation and collaboration, Ultra remains at the forefront of technological advancements, contributing to the defense and security landscape both in the United Kingdom and internationally.

Ultra Electronics Remote Jobs Customer Support Jobs

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