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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : NatWest Group

Descriptions:

NatWest Group Spam Comment Remover Jobs – Work From Home

Job description

This is a unique opportunity to lead the design and delivery of the digital future to ensure an effortless end-to-end customer experience
We’ll look to you to lead an outstanding and highly talented team in delivering world class digital customer experiences that are based on customer needs and pain points as well as emerging global trends and market insight
You’ll be championing future knowledge and innovation, instilling an ethos of continuous improvement so that we can support our customers
We’re offering this role for a period of 12 months

NatWest Group Spam Comment Remover Jobs – Work From Home

What you’ll do

You’ll oversee the creation and delivery of digital or face to face experiences, propositions, channels, capabilities and releases to ensure an effortless end-to-end customer experience. Through Agile ways of working, you’ll lead a prioritised backlog to improve customer experiences or pilot new digital or face to face propositions with customers and support their delivery at scale across various channels to deliver on our digital customer strategy.

So that we can remain a market leading function, you’ll be monitoring competitor activity and gathering a deep understanding of market benchmarks to provide ideas and concepts that support the next generation of digital or face to face experiences.

NatWest Group Spam Comment Remover Jobs – Work From Home

In addition to this, you’ll be:

Leading the development and management of the roadmap, backlog or strategy to deliver continuous interaction with digital or face to face experiences
Leading the delivery and optimisation of new and innovative experiences or propositions, focusing specifically on new and emerging technologies
Building meaningful and sustainable relationships with stakeholders and suppliers to optimise and enhance capabilities by driving collaboration to reach the right outcome
Shaping the narrative for what delivery of a step change capability will unlock for our customers and the organisation whilst keeping senior stakeholders updated

NatWest Group Spam Comment Remover Jobs – Work From Home

The skills you’ll need

You’ll be an expert in digital channels or developing new customer digital or face to face propositions and services, with a good understanding of brands, storytelling and experiential marketing. Demonstrating creative and lateral thinking, you’ll have the ability to define or implement strategic direction for future customer experiences, and harness digital and technological advances that truly benefit our customers. You’ll also need the ability to think strategically to balance day one requirements with the longer term vision.

NatWest Group Spam Comment Remover Jobs – Work From Home

Additionally, you’ll demonstrate:

An analytical and data driven mindset
Experience of leading, motivating and coaching teams to improve overall team and individual capability
The ability to drive and deliver innovative ideas through Agile ways of working, unblocking as challenges arise and enabling the team to progress at pace
The ability to work with and influence colleagues, key stakeholders and third party suppliers across all levels
Experience of deep collaboration with a Technology and Data & Analytics team.

NatWest Group Spam Comment Remover Jobs – Work From Home

About The NatWest Group Company:

NatWest Group is one of the United Kingdom’s largest banking and financial services organizations. Its roots stretch back to 1727, and it’s known for a wide range of financial products and services. The group primarily operates in the UK and Ireland, but it has international connections through various partnerships and collaborations.

NatWest Group is perhaps best known for its two primary banking brands: NatWest and Royal Bank of Scotland (RBS). These brands offer a full suite of banking services, including personal banking, business banking, and private banking. Customers can access traditional services like savings and current accounts, as well as more complex financial products like mortgages, loans, and insurance.

In addition to these core banking services, NatWest Group has been recognized for its focus on corporate and investment banking, as well as wealth management through its Coutts brand. The group also has a significant presence in commercial banking, serving small and medium-sized enterprises (SMEs) with financial solutions designed to meet the needs of businesses of varying sizes.

NatWest Group has made sustainability a central part of its strategy, aiming to be a leading bank in addressing climate change and supporting the transition to a low-carbon economy. This commitment is reflected in its green finance initiatives and efforts to reduce its own carbon footprint.

In recent years, the group has been transforming digitally, offering customers enhanced online and mobile banking experiences. It aims to combine technological innovation with a customer-centric approach to meet the evolving needs of its clients.

NatWest Group’s primary mission is to support its customers, communities, and stakeholders by providing reliable financial services and contributing to economic growth and sustainability

NatWest Group Spam Comment Remover Jobs – Work From Home

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