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Serco Remote Jobs Data Entry – Work From Home

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Serco

Descriptions:

 Serco Remote Jobs Data Entry – Work From Home

Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture. 

 Serco Remote Jobs Data Entry – Work From Home

As the core trainer you will be responsible for designing and delivering effective and engaging training packages. You will support and develop Online Trainers to share best practices and to ensure a consistent approach to training is maintained. You will also be contributing ideas to continuously improve training and development programmes based on both business and stakeholder requirements and will ensure all administration of training and reports are completed, up to date and accurate, for example, attendance register, training logs and skills matrix.

Reporting directly into the Training and Development Manager, whilst working closely with Team Managers and Operational Managers across the business to discuss training requirements and continuous improvements.

 Serco Remote Jobs Data Entry – Work From Home

Your main responsibilities:

Ensure the effective delivery of induction, mandatory and specialist training throughout the business, including onsite and virtual delivery.
Design and develop innovative and engaging training programmes in line with the latest customer research.
Support in the development of Online Trainers, ensuring that they deliver exceptional training to all members of staff.
Ensure all training records are kept up to date / are accurate.
Support the Training Manager in managing the training plan and setting expectations to stakeholders to deliver appropriate and timely training to the operation. 
Identify training and development needs within the organisation through regular consultation with Team Managers and Operational Managers
Carry out TNA and develop new training programmes when required by the operation / client.
Evaluate and continuously improve all training programmes and materials on a regular basis (Regular = minimum requirement, 6 monthly intervals)

 Serco Remote Jobs Data Entry – Work From Home

What you’ll need to do the role:

Experience in both facilitation and design of training programmes 
Experience within the customer service industry  
Excellent written and verbal communication skills with an ability to manage stakeholders within the business.  
Excellent people leadership capability with high emotional intelligence 
A good working knowledge of Microsoft applications – Word, Excel, Outlook and PowerPoint systems 

 Serco Remote Jobs Data Entry – Work From Home

What we offer

Up to 6% contributory pension scheme
Life insurance
25 days annual leave plus bank holidays. Options for annual leave purchase & carry over
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

 Serco Remote Jobs Data Entry – Work From Home

About The Serco Company:

Serco Group plc is a British multinational company headquartered in Hook, Hampshire, United Kingdom. Founded in 1929 as a division of RCA, the company has evolved into a major provider of public services across the globe, with operations spanning the UK, Europe, North America, the Middle East, and the Asia-Pacific region.

Serco specializes in managing complex services and delivering large-scale projects for government and commercial clients. The company’s key sectors include defense, transport, healthcare, justice, immigration, and citizen services. It partners with various government agencies to operate prisons, hospitals, public transportation systems, and military facilities. Additionally, Serco provides support services such as call centers, technical maintenance, and data analytics.

The company’s mission revolves around delivering efficient and effective services that meet the unique needs of its clients while adhering to high standards of safety, quality, and ethics. Serco is known for its commitment to innovation, often employing technology and data-driven approaches to improve service delivery and efficiency.

Serco’s operations have occasionally been the subject of controversy, facing criticism for its management of some services and contracts. However, the company has also received recognition for its commitment to corporate social responsibility, sustainability, and community engagement.

Despite these challenges, Serco remains a significant player in the public services sector, known for its capacity to manage large-scale projects and deliver critical services to government and commercial clients. It continues to adapt to changing demands and regulatory landscapes, aiming to maintain its position as a leading public services provider in the UK and beyond.

Serco Remote Jobs Data Entry – Work From Home

Serco Remote Jobs Data Entry – Work From Home In RealJobs

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