UnitedHealth Group Support Member Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: UnitedHealth Group
Description:
UnitedHealth Group Support Member Jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.
UnitedHealth Group Support Member Jobs
Primary Responsibilities:
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Work is frequently completed without established procedures
Works independently
May act as a resource for others
May coordinate others activities
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
UnitedHealth Group Support Member Jobs
Job Scope and Guidelines:
Applies knowledge/skills to a range of moderately complex activities
Demonstrates great depth of knowledge/skills in own function
Sometimes acts as a technical resource to others in own function
Proactively identifies solutions to non-standard requests
Solves moderately complex problems on own
Works with team to solve complex problems
Plans, prioritizes, organizes and completes work to meet established objectives
May coordinate work of other team members
UnitedHealth Group Support Member Jobs
Required Qualifications:
Bachelor’s Degree in any specialization (excluding B.E , B. Tech , MCA and pursuing /results awaited in graduation/ any Backlogs)
Extensive work experience within own function
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
Skilled in problem solving to quickly assess current state and formulate recommendations
Preferred Qualifications:
6 months of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Health care experience
UnitedHealth Group Support Member Jobs
About the UnitedHealth Group Company :
UnitedHealth Group, despite its prominence, is not a United Kingdom-based company; it’s an American diversified health care company. However, I can provide you with a brief overview of UnitedHealth Group’s presence and operations in the United Kingdom.
UnitedHealth Group is one of the largest health care companies globally, operating primarily in the United States. However, its influence extends internationally through subsidiaries and strategic partnerships. In the United Kingdom, UnitedHealth Group has made significant inroads, particularly through its subsidiary Optum.
Optum, a part of UnitedHealth Group, operates globally and offers a wide range of health services, including technology-enabled health services, pharmacy care services, analytics, and more. In the UK, Optum focuses on providing innovative solutions to enhance the efficiency and effectiveness of healthcare delivery.
One of the key areas where Optum has been active in the UK is through its consulting services. Optum works with various stakeholders in the UK healthcare system, including government agencies, healthcare providers, and insurers, to improve the quality of care, optimize operational processes, and drive better health outcomes.
Optum’s technology solutions have also gained traction in the UK market. Its health information technology platforms help healthcare organizations manage patient data, streamline workflows, and improve communication and collaboration among care teams. These solutions are designed to address the challenges facing the UK healthcare system, such as increasing demand, resource constraints, and the need for greater integration and coordination of care.
UnitedHealth Group Support Member Jobs
UnitedHealth Group Support Member Jobs In RealJobs
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