J&J Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Johnson & Johnson
Description:
J&J Remote Jobs Customer Support Jobs
The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level. Sales Associates also support sales objectives, cover cases, and maintain/handle surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.
J&J Remote Jobs Customer Support Jobs
Key Responsibilities:
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
J&J Remote Jobs Customer Support Jobs
QUALIFICATIONS
Education & Experience:
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
Minimum of 4 years of professional and/or related experience or
Recently transitioned from Active Military Duty
J&J Remote Jobs Customer Support Jobs
Other:
The ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States
Ability to travel which may include weekend and/or overnight travel.
Residence in or ability to relocate to the posted territory.
Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
J&J Remote Jobs Customer Support Jobs
About the Company :
Johnson & Johnson (J&J), a globally renowned healthcare company, operates extensively in the United Kingdom. With its UK headquarters located in High Wycombe, Buckinghamshire, J&J serves as a significant player in the British healthcare sector. The company’s UK operations encompass various segments, including pharmaceuticals, medical devices, and consumer health products.
In the pharmaceutical sector, J&J’s subsidiary, Janssen, is particularly prominent. Janssen focuses on innovative treatments for a range of conditions such as oncology, immunology, neuroscience, infectious diseases, and cardiovascular and metabolic diseases. The company’s commitment to research and development is evident in its numerous collaborations with UK universities and research institutions.
The medical devices segment in the UK includes advanced surgical technologies, orthopaedics, and interventional solutions. J&J’s products are widely used in hospitals and clinics across the country, enhancing patient care through innovative medical solutions.
The consumer health division of J&J in the UK is known for a broad array of well-loved brands. Products such as Johnson’s Baby, Neutrogena, Aveeno, and Listerine are household names, trusted by consumers for their quality and efficacy.
J&J’s impact in the UK extends beyond its products. The company is actively involved in various community and philanthropic initiatives, emphasizing sustainability, healthcare education, and improving access to healthcare. Its efforts during the COVID-19 pandemic, including vaccine development and distribution, have further solidified its reputation as a leader in public health.
In summary, Johnson & Johnson’s presence in the United Kingdom is marked by a strong commitment to healthcare innovation, high-quality consumer products, and active community engagement, making it a cornerstone of the UK’s healthcare landscape.
J&J Remote Jobs Customer Support Jobs
J&J Remote Jobs Customer Support Jobs In RealJobs
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