Macy’s Support Member Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Macy’s
Description:
Macy’s Support Member Jobs
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager
What we can offer you:
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back/volunteer opportunities.
Macy’s Support Member Jobs
What you will do:
Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Lead colleagues in the execution and completion of assigned tasks
As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding
Ensure high-level of customer service through problem-solving and customer-focused resolutions.
Enhance the in-store customer experience by promoting our Macy’s mobile app
Meet with People Leaders throughout the day to plan and monitor total store activities
Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
Perform store opening and closing procedures, including accessing alarm system and settling the registers
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Macy’s Support Member Jobs
Who you are:
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Proficient in communicating effectively with customers and providing clear direction to colleagues
Self-starter in adapting quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
1-2 years of direct retail experience preferred
High school diploma or equivalent
Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 30 lbs.
Macy’s Support Member Jobs
About the Macy’s Company :
Macy’s, one of the largest and most well-known department store chains in the United States, has not established a direct retail presence in the United Kingdom. Despite its significant influence and extensive operations in the U.S., Macy’s has focused on its domestic market, with flagship stores in major cities like New York, Chicago, and San Francisco.
While Macy’s does not operate physical stores in the UK, it does offer international shipping through its online platform, allowing UK customers to purchase a wide range of products, including clothing, accessories, beauty products, and home goods. This approach enables Macy’s to reach the UK market without the need for physical retail space, leveraging its robust e-commerce infrastructure.
Additionally, Macy’s has participated in international retail collaborations and partnerships. For example, they have worked with well-known UK brands and designers, integrating exclusive collections into their product offerings. These collaborations help to boost Macy’s brand visibility and appeal among UK consumers.
Despite not having a physical presence in the UK, Macy’s remains a recognizable name due to its historic significance, extensive marketing campaigns, and the global appeal of its private label brands. The company continues to explore opportunities to expand its international footprint through digital channels and strategic partnerships, ensuring it remains competitive in the global retail market.
In summary, Macy’s has not established stores in the United Kingdom but serves UK customers through online sales and international shipping, supplemented by brand collaborations and strategic partnerships. This strategy allows Macy’s to maintain a global presence and cater to international consumers without the complexities of operating physical stores abroad.
Macy’s Support Member Jobs
Macy’s Support Member Jobs In RealJobs
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