Admiral Group Plc Work From Home Jobs (Part Time
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Admiral Group Plc
Descriptions:
Admiral Group Plc Work From Home Jobs (Part Time)
ABOUT THE JOB
Household Claims Service are recruiting! The Claims department is growing, and we are looking for enthusiastic, customer centric staff to join our team. There are two areas in the department and both service our customers’ needs ranging from general queries on cover to dealing with AD Buildings and contents claims. The work is varied and involves using contents validation tools plus speaking to suppliers about various buildings claims. Always promoting the best outcome for our customers. Training will cover all areas in Service and highlight further advancement into more technical claims. If you are looking for a new challenge in a growing department, then HH Claims can provide that opportunity.
Admiral Group Plc Work From Home Jobs (Part Time)
About the role
We are looking for handlers to join our Household Claims department, where you will be responsible for dealing with customers’ new or existing claim enquiries, ensuring we are working to strict deadlines and targets, and creating a positive work culture. This is a part time role and is weekends only
Main duties and responsibilities
Setting up new household claims, capturing accurate information and establishing the facts of the incident from the caller
Accurately checking all details of a claim after every call
Liaising with our Third-Party Suppliers to ensure they have all the relevant information to handle a claim, chasing for responses if required, and ensuring all relevant documentation is returned to us at claim settlement.
Ensuring underwriter requirements are checked in respect of the submission of household claims
Undertaking special projects, as required
Meeting and exceeding departmental quality targets
Ensuring we are treating customers fairly and acting in a professional manner at all times. Handlers will be responsible for ensuring that customer information is safeguarded at all times and we must follow the Data Protection Act
Managing a caseload where you will be responsible for the claim until settlement, which will include taking inbound calls, making outbound calls to customers about the progress of their claim, negotiation, validating documents, reading supplier reports and making decisions.
Admiral Group Plc Work From Home Jobs (Part Time)
Behavioural skills
A positive attitude to work and maintain general office standards
Discipline in accordance with company procedures
Effective time management and organisational skills
Good written and verbal communication skills
Attention to detail and accuracy
A team player attitude
Admiral Group Plc Work From Home Jobs (Part Time)
About The Admiral Group Plc Company:
Admiral Group Plc is a leading British insurance company specializing in car insurance, with its headquarters in Cardiff, Wales. Established in 1993 by Henry Engelhardt and David Stevens, the company quickly became known for its innovative approach to insurance, emphasizing simplicity, customer service, and competitive pricing.
Admiral is particularly famous for its multi-car insurance policies, allowing customers to insure several vehicles under a single policy, providing convenience and cost savings. The company’s business model relies heavily on direct-to-consumer sales, leveraging technology to offer online quotes and streamline the customer experience.
In addition to car insurance, Admiral Group has expanded its portfolio to include other insurance products such as home insurance, travel insurance, and pet insurance. The company also operates globally, with ventures in countries like Spain, Italy, and the United States.
Admiral Group is listed on the London Stock Exchange and is a constituent of the FTSE 100 index, indicating its status as one of the UK’s leading publicly traded companies. It has a reputation for treating its employees well, often featuring in lists of top employers in the UK, and encourages a positive workplace culture. Employee profit-sharing and a focus on work-life balance are key aspects of the company’s ethos.
Despite operating in a competitive market, Admiral Group has consistently achieved strong financial results, backed by a large customer base and a commitment to customer satisfaction. This combination of customer focus, innovation, and employee well-being has helped Admiral maintain its position as a prominent player in the insurance industry in the UK and beyond.
Admiral Group Plc Work From Home Jobs (Part Time)
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