Complete job description Employer: Team Alaska Airlines:
When moving guests a
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Job Rundown:
The Client support Specialist is liable for helping visitors with movement needs at Gold country Carriers (AS). As an individual from the traveler administration group, this singular patron job answers visitor requests and performs different undertakings in tagging, registration, and boarding regions. This is a position held by a union.
Principal Functions:
In a fast-paced environment, assist guests with travel needs such as ticketing, checking in passengers, and boarding flights.
Make reservations for cabins and sell tickets.
Work on the iPad, computer, and paperwork.
Organize special meals, upgrades, seat assignments, and other arrangements to evaluate and prepare flights.
Check flight tickets, assist and direct passengers, make announcements, check aircraft, and verify cabin security are all examples of boarding and gate duties.
Process and lock the luggage of passengers.
At the heading of the executives, might be relegated to perform obligations of differing abilities to guarantee total visitor fulfillment.
More Information:
For this position, our tattoo policy is as follows: There are no visible tattoos on the chest, front of the neck, or face. Per hand, only one quarter-sized or smaller tattoo is permitted. Tattoos on other parts of the body cannot be offensive or larger than a credit card. Representatives can have one tattoo for every arm/leg/foot/back of neck/behind every ear. Tattoos on the back of the neck and behind the ears are only allowed if they are hidden from direct view. Covering tattoos with makeup is not allowed and must be done with a uniform piece or approved jewelry or watch.
Day in the Life:
Here are some of our amazing Alaska employees to tell you more about the job, challenges, and rewards of being an Alaska Customer Service Agent. To begin, select the video below and click the play button.
Skills, education, and experience relevant to the job:
Required
a half year of client support or local area administration experience.
excellent interpersonal and written, verbal, and listening communication skills
typing at least 25 words per minute.
ability to regularly lift 50 pounds.
You must be able to push and pull 50 pounds.
must have the ability to bend, stoop, squat, reach, and grasp.
Adaptability to work fluctuated shifts (e.g., ends of the week, occasions).
the capacity to take part in paid training.
ability to learn and use a reservation system that is computerized.
adaptability to working within predetermined procedures.
ability to anticipate other people’s needs in a fast-paced setting.
proficiency speaking and writing English
Equivalent to a high school diploma
Least age of 18.
To work in the United States, you must have permission. Airport SIDA Badge Requirements:
Significant warning for representatives working at an air terminal or upkeep shed: In order to keep their SIDA badge, employees will need to obtain one from the airport authority and remain in good standing. For a comprehensive overview, check out the document titled “SIDA Badge Requirements.” An employee will be fired if they do not meet the requirements for a SIDA badge or if they lose their SIDA badge.
Expectations for Job-Specific Leadership:
Embrace our values of own safety, doing the right thing, being kind, performing well, and being exceptional.
Beginning Rate: USD $19.98/Hr. Total Benefits:
The Frozen North Carriers and Skyline Air pay and advantages can differ by organization, area, number of routinely planned hours worked, length of business, and work status.
Free backup travel honors on Gold country Carriers and Skyline Air
Complete prosperity programs including clinical, dental and vision benefits
Liberal 401k match program
Quarterly and yearly extra plans
Liberal occasion and took care of time
For more data about Gold country/Skyline Complete Rewards kindly visit our vocation site and view benefits.
Status Per FLSA: Non-Absolved Business Type: Regular/Temporary Full-Time: Type of Regular Requisition: Forefront Area: Phoenix Equal Opportunity in Employment:
We are proud to be an Affirmative Action (AA) and Equal Employment Opportunity (EEO) employer that is committed to diversity, equity, and inclusion. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We take affirmative action to ensure equal opportunity for all qualified applicants and employees. In accordance with applicable federal, state, and local legislation, we also consider qualified applicants with criminal histories. If required or permitted by law, we may use your information to safeguard Alaska Airlines and Horizon Air, their employees, and others. Applications from women, people of color, LGBTQIA+ people, immigrants, veterans, and people with disabilities are encouraged.
alaska airlines customer service jobs work from home