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People and businesses can move forward in amazing ways with the right support. When you join Team Amex, you become a member of a diverse and global community of colleagues who are unwaveringly dedicated to supporting our communities, customers, and each other. With benefits, programs, and flexibility that support you personally and professionally, we will assist you in creating a career path that is one-of-a-kind and meaningful to you. Here, you will learn and grow.

Every worker at American Express has the chance to share in the company’s success, and you will be rewarded for your contributions, leadership, and impact. We will win as a team if we work hard to uphold our company’s values and powerful promise to provide the best customer experience in the world every day. In a setting where everyone is seen, heard, and feels like they belong, we’ll do it with the utmost honesty.

Join Team Amex and take the initiative with one another.

Goal of the role:

We are looking for colleagues who are positive and self-motivated to join our dynamic outbound sales team. You will develop relationships with Business Card holders as a Tele Sales Consultant and make solutions for American Express based on their requirements.

The Tele Sales Consultant’s primary focus is using phone-based selling to acquire new commercial customers whose annual company revenues range from $500,000 to $10 million. The ideal candidate will be able to call potential customers and provide them with business solutions through the American Express business suite of products with perseverance and tenacity using consultative selling skills.

The Tele Sales Consultant should be interested in continuing their career development, have a strong executive presence, and have a keen eye for business. As they advance in their sales careers at American Express, Tele Sales Consultants will have the opportunity to participate in a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support.

Responsibilities:

Utilizing American Express’s target lists, make outbound calls to business owners whose annual revenues range from $500 to $10 million.

Participate in phone consultations with business owners and decision-makers to learn about their requirements and suggest the appropriate American Express Business products.

Maintain a high level of product and service expertise, clearly convey relevant product features, benefits, and other aspects of American Express Small Business products, and

Lead a pipeline of potential customers effectively.

Always try to improve important selling skills like establishing rapport, comprehending the requirements of customers, handling objections, and closing sales.

Follow the American Express Leadership Behaviours, GCS Sales Practices and Standard Operating Procedure, and Blue Box Values.

advocate for and champion of compliance within the US SME and GCS.

Qualifications:

Experience making outbound sales calls for inside sales.

Experience conducting cold calls is an asset.

a track record of building and maintaining business relationships consistently.

Knowledge of working in a highly regulated industry

business and financial acumen

familiarity with the various stages and cycles of sales.

utilizing a variety of web-based tools and digital platforms.

skills for active listening and a consultative approach to conversations with clients.

good phone skills and the ability to tailor a message for a variety of audiences at different levels.

The Salary Band: The expected hourly pay range for this job requisition is between $20.00 and $31.25 plus benefits and a sales incentive. We will ultimately take your location, experience, and other job-related factors into consideration when determining your pay.

Benefits and programs that support a person’s holistic well-being are provided to our employees and their families. This indicates that at every stage of their lives, we place a high value on their mental, financial, and physical health. Some advantages are:

Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial

Race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status is not taken into consideration in American Express’s hiring decisions.

We provide our coworkers with the assistance they require to succeed both professionally and personally. As a result, we have Amex Flex, our enterprise working model that ensures the important aspects of our distinctive in-person culture are preserved while providing colleagues with more flexibility. Colleagues will either work entirely virtually, in a hybrid model (which combines in-office and virtual days), or onsite, depending on the role and business requirements.


Benefits of Remote Jobs
Flexibility: Employees can often choose their working hours, making it easier to balance personal and professional commitments.

Reduced Commuting: Eliminating the daily commute saves time and money, leading to increased productivity and less stress.

Access to a Broader Talent Pool: Employers can recruit talent from anywhere, not limited to local candidates.

Cost Savings: Companies can save on overhead costs related to office space, utilities, and supplies, while employees save on commuting and work-related expenses.

Increased Productivity: Many remote workers report higher levels of productivity due to fewer office distractions.

Improved Work-Life Balance: The flexibility of remote work can lead to a healthier work-life balance, reducing burnout.

Diverse Work Environment: Remote work often fosters a diverse workforce, as employees can come from various geographic and cultural backgrounds.

Qualifications for Remote Jobs
Technical Skills: Depending on the role, proficiency in specific software, tools, or programming languages is often required.

Self-Discipline: The ability to stay focused and manage time effectively without direct supervision is crucial.

Communication Skills: Strong written and verbal communication skills are essential for collaborating with team members and clients remotely.

Problem-Solving Abilities: Employees should be able to tackle challenges and find solutions independently.

Adaptability: Being open to learning new tools and adjusting to different work environments or tasks is important.

Prior Experience: Many remote positions prefer candidates with previous remote work experience or relevant industry experience.

Organizational Skills: The ability to manage multiple tasks and prioritize effectively is critical for success in a remote setting.

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