Breeze Airways Remote From Home $32/Hour

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $35-$45/Hour
Location: United States
Company: Breeze Airways

Description:

Breeze Airways Remote From Home $32/Hour

The Technology Operations Specialist assists the Technology Operations Manager in providing IT support to all Breeze Team Members. The primary function of the Technology Operations Specialist position is to be the first point of contact for Breeze Team Members requiring technical assistance. Our team of technicians are tasked with identifying, prioritizing, and cataloging incidents and requests.

Breeze Airways Remote From Home $32/Hour

Here’s what you’ll do

Respond to technical support incidents and requests in-person, via the ticketing system, email, chat, and on the phone in a friendly, professional, and timely manner
Identify, troubleshoot, and resolve problems, or escalate the issue when applicable
Communicate known problems and fixes to Team Members
Submit knowledge base solutions
Assist other technology Team Members in research of problems
Responsible for troubleshooting a myriad of hardware, network, and software issues
Add/delete/modify user account information and document accordingly
Address requests to add, modify, create, and remove permissions
Set up equipment for Team Members’ use, ensuring proper installation of cables, operating systems, and software

Breeze Airways Remote From Home $32/Hour

Maintain records of system setups and installations in the asset management system
Refer major hardware or software problems or defective products to business partners or other technology Team Members for service
Assist with Microsoft Teams and Logitech meeting room equipment and services
Monitor enterprise systems for performance, reliability, and capacity and execute appropriate support, maintenance, upgrades, and changes as needed
Complete enterprise project work
Support iPhone and Android handheld devices
Inspect equipment and complete order records to prepare equipment for delivery to Team Members
Install and perform minor repairs to hardware, software, or peripheral equipment following design and install specifications
Microsoft 365 administration
Maintain Team Member accounts and permissions in Microsoft Azure Active Directory
Other duties as assigned
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Breeze Airways Remote From Home $32/Hour

Here’s what you need to be successful

Minimum Qualifications

1+ years previous service desk and/or system administration experience
Experience using Active Directory (Azure AD preferred)
Windows 10 operating system and Microsoft 365 working knowledge and certifications
Basic network administration (DHCP, DNS) and troubleshooting experience
Apple MacOS and iOS technical support and working knowledge
Hardware knowledge
High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
Strong attention to detail, organization, and time management skills
Self-starter must have a positive attitude and strong desire for success

Breeze Airways Remote From Home $32/Hour

Preferred Qualifications

2-year degree in Information Systems or related technical degree/certificate
Network+ certification
A+ certification

Skills/Talents

Rotating 24/7 on-call duty required
Regular schedule hours will be 1st, 2nd or 3rd shift, as needed
Be comfortable in learning and tackling projects utilizing unfamiliar technologies
Positive attitude and the ability to work effectively in a peer-oriented small team environment with minimal supervision
High level of integrity and ethics, able to handle sensitive and/or proprietary information with discretion and confidentiality
Exemplary customer service and interpersonal skills
Ability to build and maintain rapport with business partners and team members
Exemplifies Breeze’s safety culture, values, and mission
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to work with individuals and teams at all levels in the organization

Breeze Airways Remote From Home $32/Hour

Perks of the Job

Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!

Breeze Airways Remote From Home $32/Hour

About The Breeze Airways Company:

Breeze Airways, based in the United States, is a low-cost airline founded by aviation entrepreneur David Needleman. Launched in 2021, Breeze focuses on providing affordable and convenient air travel options to underserved markets in the U.S. It aims to fill the gap in the market left by larger https://joblagii.comers by offering point-to-point flights with competitive pricing and excellent customer service.

One of Breeze’s key strategies is to operate smaller, more fuel-efficient aircraft such as the Embraer E-Jets and Airbus A220s, allowing them to serve smaller airports and routes that larger airlines often overlook. This approach enables Breeze to offer direct flights between cities that would otherwise require layovers or connections, saving passengers time and hassle.

The airline emphasizes simplicity and transparency in its operations, with features like straightforward pricing, no hidden fees, and a user-friendly booking process. Breeze also leverages technology to enhance the customer experience, offering features like a mobile app for booking and managing flights, as well as in-flight entertainment options accessible via passengers’ own devices.

In addition to its focus on affordability and convenience, Breeze prioritizes customer satisfaction by providing friendly and attentive service both on the ground and in the air. The airline aims to create a positive and welcoming atmosphere for passengers, whether they are traveling for business or leisure.

Despite being a relatively new player in the airline industry, Breeze Airways has quickly gained traction by addressing the needs of travelers in underserved markets and offering a compelling alternative to larger https://joblagii.comers. With its innovative approach, commitment to customer service, and strategic use of technology, Breeze is poised to continue growing and making air travel more accessible to a wider range of passengers across the United States

Breeze Airways Remote From Home $32/Hour

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