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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Centene

Description:

Centene Remote Jobs Customer Support Jobs

Position Purpose:

Collaborates with the business and technology stakeholders within our Pharmacy Services to translate high-level business requirements into functional and non-functional claims data related technical requirements that will be used by the design and development teams to build the technical solutions that fulfills the business needs.

Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
Source to Target mapping of pharmacy claims data requirements
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Interprets user requirements into feasible options and communicate these back to the business stakeholders
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Plans user acceptance testing (UAT)
Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business
Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; provide help desk support; train users
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Performs other duties as assigned
Complies with all policies and standards

Centene Remote Jobs Customer Support Jobs

Education/Experience:

A Bachelor’s degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 2 – 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

SQL queries
Source to target mapping
Excel

Soft Skills:

Intermediate – Seeks to acquire knowledge in area of specialty
Intermediate – Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate – Ability to work independently.

Centene Remote Jobs Customer Support Jobs

About the Centene Company:-

Centene UK is a subsidiary of Centene Corporation, a multinational healthcare enterprise based in the United States. Centene Corporation, founded in 1984 and headquartered in St. Louis, Missouri, operates globally, offering services to government-sponsored and commercial healthcare programs. Centene UK extends the corporation’s mission of providing accessible, high-quality healthcare to the United Kingdom.

Centene UK operates through several key partnerships and investments in the UK healthcare market. The company focuses on improving health outcomes and reducing healthcare disparities by leveraging its extensive experience in managed care and health services. Centene UK works closely with local healthcare providers and the National Health Service (NHS) to deliver integrated, cost-effective healthcare solutions.

One notable investment by Centene UK is in the Circle Health Group, a network of hospitals and healthcare facilities across the UK. Circle Health Group provides a wide range of medical services, from elective surgeries to complex medical treatments. Through this investment, Centene UK aims to enhance the quality and efficiency of healthcare delivery, ensuring patients receive timely and effective care.

Centene UK also emphasizes the use of advanced technology and data analytics to optimize healthcare services. By incorporating innovative solutions, such as telemedicine and electronic health records, Centene UK strives to improve patient care coordination and outcomes. The company is committed to maintaining high standards of patient care, adhering to stringent regulatory and ethical guidelines.

Overall, Centene UK plays a significant role in the UK healthcare landscape, bringing a wealth of global expertise and resources to support the health and well-being of communities. Through strategic partnerships, technological innovation, and a commitment to quality care, Centene UK aims to make a positive impact on the nation’s healthcare system.

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