Charter Remote Jobs Customer Supp
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Charter Communications
Description:
Charter Remote Jobs Customer Support Jobs
Responsibilities
What is the Mobile Customer Service Representative role?
It’s about building relationships and turning the knowledge you gain in training into customer service wins. Mobile Representatives make a real difference to their customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your customers’ sense of urgency will help you create a satisfying customer experience.
Charter Remote Jobs Customer Support Jobs
Qualifications
What’s required to get started?
The minimum qualifications for the Mobile Representative are:
Ability to read, write, speak and understand English
High School Diploma or GED
Preferred qualifications:
6 months or more of customer service experience
6 months or more of working with multiple software applications
6 months or more of high-volume phone experience in a customer service/call center job preferred
6 months or more of experience working in cable operations, mobile, or telecommunications call center.
Charter Remote Jobs Customer Support Jobs
About the Company :
Charter Communications is a leading broadband connectivity company and cable operator serving over 31 million customers in 41 states in the United States. However, its operations are primarily within the U.S., and it does not have a significant presence in the United Kingdom. If you are seeking information about a company with similar services within the UK, you might be interested in British telecommunications companies such as BT Group, Sky, or Virgin Media, which offer comparable broadband and entertainment services in the UK market.
BT Group: BT Group is one of the UK’s largest telecommunications companies, providing broadband, fixed-line, and digital television services. It operates the BT Sport network and owns the EE mobile brand.
Sky: Sky is a major broadcaster and telecommunications provider in the UK, offering satellite television, broadband, and mobile services. It is known for its extensive range of sports and entertainment content.
Virgin Media: Virgin Media, part of Liberty Global, offers cable television, broadband, and mobile services across the UK. It is renowned for its high-speed internet services and comprehensive entertainment packages.
These companies are key players in the UK’s telecommunications landscape, offering a wide range of services similar to those provided by Charter Communications in the U.S. Each has a robust infrastructure and a broad customer base, delivering essential connectivity and entertainment services to millions of UK residents.
Charter Remote Jobs Customer Support Jobs
Charter Remote Jobs Customer Support Jobs In RealJobs
Apply Now For This Job
