Cigna Remote From Office $35/Hour
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $35-$45/Hour
Location: United States
Company: Cigna
Descriptions:
Cigna Remote From Office $35/Hour
The Account Coordinator (AC) plays a crucial role in maintaining client satisfaction and supporting the US Employer Sales Team. Key responsibilities include participating in new business case discovery and implementation calls, collaborating with cross-functional partners to manage the book of business, providing routine communications, and updating client information and benefit intent. Additionally, the AC coordinates third-party vendors, completes product incentive forms, and works closely with the Sales Team to ensure client needs are met and potential issues are proactively addressed. The AC role benefits from face-to-face collaboration with peers and the Sales Team and will be expected to be in their local Cigna office every Tuesday and Wednesday as well as a third floating day per week.
Cigna Competencies: Cigna’s competencies identify behaviors required for success at all levels of the organization.
Cigna Remote From Office $35/Hour
Align
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Inspire
Instills Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity.
Develop
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Deliver
Ensures Accountability: Holding self and others accountable to meet commitments.
Action Oriented: Taking on new opportunities and though challenges with a sense of urgency, high energy, and enthusiasm.
Cigna Remote From Office $35/Hour
DUTIES AND RESPONSIBILITIES
Collaborate with Sales, Service Operations, and other applicable partners to manage book of business, address issues, and identify process improvements.
Provide routine communications on behalf of Sales, including eKits and product materials, to clients and internal teams.
Intake requests and submit forms to appropriate partners (OS, reporting, BOR/BAFb, OLAM).
Update Salesforce information (e.g., contacts, MLS status, PG activity, benefit summaries) for sold and renewing cases.
Complete product incentive forms to ensure accurate and timely processing.
Coordinate and manage set-up of third-party vendors.
Actively participate in new and existing business discovery and implementation calls.
Liaise with Sales to meet client needs and proactively address potential problems.
Keep Sales informed of account status and engage in role-related workgroups, special projects, and best practice sharing initiatives.
Own creation of BNCA (Business Notification Case Alert) and handoff to Client Implementation.
Managing PBAB (Product Benefit & Advisory Board) on renewals.
Provide load balancing support to other ACs if capacity allows.
Other duties as business need dictates.
Cigna Remote From Office $35/Hour
POSITION REQUIREMENTS
Bachelor’s degree highly preferred.
3+ years of experience with the following: product knowledge, sales practices, account management and knowledge of administrative operations. Preferably from health care / managed care business.
Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
Salesforce & KnowledgeXchange experience preferred.
Strong Word, Excel, PowerPoint, SharePoint, Outlook skills.
Ability to make quality decisions.
Strong verbal and written communication skills.
Solid presentation skills.
Ability to simplify complex topics and information.
Displays empathy & compassion.
Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work.
Demonstrated ability to develop strong working relationships with both external clients/brokers and matrix partners in the organization; ability to leverage matrix resources to drive deliverables.
Cigna Remote From Office $35/Hour
About the Cigna Company:-
Cigna is a prominent health services organization in the United States, offering a wide range of health insurance products and related services. With a focus on providing comprehensive coverage and personalized care, Cigna strives to improve the health and well-being of its members while delivering value to its stakeholders.
In the U.S., Cigna offers various health insurance plans, including individual and family plans, employer-sponsored plans, Medicare Advantage plans, and Medicaid plans. These plans often include coverage for medical, dental, vision, and prescription drug expenses, providing individuals and families with access to essential healthcare services.
Cigna emphasizes preventive care and wellness initiatives to help members maintain good health and prevent the onset of chronic diseases. Through various wellness programs, such as health screenings, lifestyle coaching, and incentive programs, Cigna encourages healthy behaviors and promotes overall well-being.
One of Cigna’s strengths is its extensive network of healthcare providers, including primary care physicians, specialists, hospitals, and other healthcare facilities. This network allows members to access quality care conveniently, ensuring timely treatment and continuity of care.
In addition to traditional health insurance, Cigna offers innovative solutions to address emerging healthcare needs. This includes virtual care options, such as telemedicine services, which enable members to consult with healthcare providers remotely, enhancing access to care and convenience.
Cigna is committed to fostering a positive member experience, providing responsive customer service and user-friendly digital tools to facilitate communication and access to resources. Through its website and mobile app, members can manage their health insurance benefits, find healthcare providers, and access educational materials to make informed decisions about their health.
Overall, Cigna plays a significant role in the U.S. healthcare landscape, serving millions of individuals and families with comprehensive health insurance coverage and holistic health management solutions. With a focus on innovation, customer-centricity, and improving health outcomes, Cigna continues to be a trusted partner in promoting health and well-being across the nation.
Cigna Remote From Office $35/Hour
Cigna Remote From Office $35/Hour In RealJobs
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