Comcast Work From Home Jobs Advisor Full Time

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Comcast

Description:

Comcast Work From Home Jobs Advisor Full Time

Comcast Business Global UK is looking for an Account Manager for its strategic accounts. You will manage the retention and expansion of Comcast Business Global UK’s existing account base through building and maintaining strategic relationships with key stakeholders and users through proactive outreach, quality business reviews, and strategic advising by aligning the relevant Comcast Business Global UK resources with the customers’ needs and initiatives. You will also drive strong Net Promoter Scores, increased cross sell and up sell, as well as optimal renewals at time of term expiration through proactive management and care of assigned book of business.

Comcast Work From Home Jobs Advisor Full Time

Job Description

Core Responsibilities

Act as the primary point of contact for assigned strategic accounts with existing customers billing greater than £10K MRR and coordinate internal teams to service customer need.

Meet all assigned sales revenue and base growth targets, while developing the upselling and cross selling the pipeline in your territory.

Utilize direct and channel networks to increase footprint within the install base.

Prepare, present, coordinate, and lead Quality Business Reviews with customers to ensure they maximize their investment and relationship with Comcast Business Global UK.

Proactively outreach to existing customers and ensure customers are educated on Comcast Business Global UK’s entire value proposition across different products and services. Develop and maintain detailed account plans including relationship maps.

Work with Sales Engineers and lead technical discovery and design; pricing, Contract Admin, Sales Leadership and Finance to create and gain approval on sales quotes and proposals.

Coordination with support, implementation, accounting for customer inquiries and issues.

Be amenable to travel overnight up to 10%.

Comcast Work From Home Jobs Advisor Full Time

Required Skills, Experience, Abilities, and Knowledge

More than (5) years enterprise account management experience selling £10K+ MRR deals.

Proven track record of managing a large or strategic base of accounts.

Proficient in using a sales CRM, MS Office (Word, Excel, PowerPoint), GoogleSuite, SalesForce, sales processes and basic reporting.

Strong attention to detail and ability to create exceptional customer support and internal/external working relationships.

Excellent verbal and written communication skills since you will create technical presentations and learn from partner or client discussions to advance the sales process.

Exercises judgement within defined procedures and practices to determine appropriate action.

Strong strategic and tactical planning skills.

Energetic, personable and responsive.

Willingness to learn technology and be able to educate our customers.

Independent self-starter with the ability to work independently and as a team member.

Ability to influence stakeholders through relationship building and presentations.

Demonstrated ability to prioritize, balance, and self-manage multiple simultaneous projects and activities.

Demonstrated performance in prior roles with outstanding execution, problem solving skills, resourcefulness, and creativity.

Experience with partnership in the indirect channel is an advantage but not a strict requirement.

Comcast Work From Home Jobs Advisor Full Time

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team – make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast Work From Home Jobs Advisor Full Time

About the Comcast Company :

Comcast Corporation, a global telecommunications conglomerate, has a significant presence in the United Kingdom primarily through its ownership of Sky Group. Comcast acquired Sky, a leading media and telecommunications company in the UK, in October 2018 for $40 billion. This acquisition allowed Comcast to expand its footprint in Europe and leverage Sky’s extensive portfolio of television, broadband, and telecommunications services.

Sky, headquartered in London, is known for its satellite television services, broadband internet, and telecommunications. It operates Sky TV, Sky Broadband, and Sky Mobile, offering a wide range of entertainment and communication options to millions of households across the UK. Sky’s content portfolio includes Sky Sports, Sky News, and various entertainment channels, making it a dominant player in the UK’s media landscape.

Under Comcast’s ownership, Sky has continued to grow and innovate. The company has invested in original programming, technology enhancements, and expanded its streaming services, such as NOW TV, to compete with global streaming giants like Netflix and Amazon Prime Video. Sky’s integration with Comcast’s broader technological and operational resources has strengthened its competitive position and service offerings.

Comcast’s strategic move to acquire Sky was driven by a desire to diversify its revenue streams and gain a stronger foothold in the European market. The synergy between Comcast and Sky has resulted in enhanced content creation, technological innovation, and expanded service offerings, benefiting consumers and stakeholders in the UK and beyond.

Comcast Work From Home Jobs Advisor Full Time

Comcast Work From Home Jobs Advisor Full Time In RealJobs

Comcast Work From Home Jobs Advisor Full Time In RealJobs

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