Dollar Tree Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Dollar Tree
Description:
Dollar Tree Remote Jobs Customer Support Jobs
General Summary:
The Market Investigator is responsible for confirming that the market’s stores operations and daily functions comply with Company programs and policies. Monitor and measure store process performance in these categories: Office/Cash Sales, Loss Prevention, Physical Security, Safety and Personnel Training and Development. This position will report directly to the Director, Loss Prevention or Regional Manager, Loss Prevention and will interface frequently with Field Managers and Corporate Business Partners.
Dollar Tree Remote Jobs Customer Support Jobs
Principal Duties & Responsibilities:
Conduct Monthly Stores LP Audit and score store performance based on specific criteria. Report audit findings to Store Manager, Field Manager and Corporate Management.
Advise and consult with Store Managers on improving the in-store experience based on store audits.
Train Store Managers on Family Dollar procedure and compliance to include Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness and Display Compliance. Assist Store Managers in training their Team Members in these areas.
Plan and facilitate storewide meetings to review procedures/policies with Asset Protection Specialists (APS), store Team Members and Store Managers.
Proficiently utilize exception reporting (XBR & SAER) and partnership with Corporate Sales Audit Department to monitor District Cash and Sales (OIS) losses and investigate cash or inventory loss trends.
Monitor and manage District’s Target Program and weekly exception reporting to improve the market’s stores inventory results.
Conducts in store surveillances using Loss Prevention tools I-Verify and DVR to identify and escalate potential internal integrity issues, safety concerns, fines, lost sales and others.
Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations with store’s team members.
Ensure that Store’s Asset Protection Equipment is in good working order and is being utilized effectively, including: CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoint.
Report suspected fraudulent activity to Loss Prevention Business Partners.
Assist with special projects that impact given market (i.e. Target Program and Shrink Impact Stores)
Follows and assures the implementation of all Company Policies and Procedures.
All other projects/duties as assigned.
Dollar Tree Remote Jobs Customer Support Jobs
Minimum Requirements:
Education: Completion of high school or equivalent; college preferred. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc.).
Experience: Prefer store management experience in retail, grocery or drug store environments. Field experience in local market and/or loss prevention training a plus. Previous experience facilitating large group training sessions.
Requirements: Proven organizational, analytical and problem-solving skills. Intermediate Microsoft Office proficiency (Outlook, Word, Excel and Access.). Ability to travel locally and overnight as needed.
Dollar Tree Remote Jobs Customer Support Jobs
About the Dollar Tree Company :
Dollar Tree is an American discount variety store chain that offers a wide range of products priced at $1.25 or less. Founded in 1986 and headquartered in Chesapeake, Virginia, Dollar Tree operates more than 15,000 stores across the United States and Canada. The company is known for providing a variety of household items, including food, health and beauty products, cleaning supplies, toys, and seasonal décor, making it a popular shopping destination for budget-conscious consumers.
Despite its strong presence in North America, Dollar Tree does not currently operate any stores in the United Kingdom. The UK’s discount retail market is competitive, with prominent players like Poundland, B&M, and Home Bargains catering to the needs of cost-conscious shoppers. These retailers offer similar product ranges and price points, creating a challenging environment for new entrants.
Dollar Tree’s business model focuses on maintaining low prices through efficient supply chain management and strategic purchasing. The company sources products from a variety of suppliers, including international markets, which allows it to offer a diverse range of items while keeping costs down. This approach has proven successful in North America, contributing to Dollar Tree’s steady growth and profitability.
While Dollar Tree has not expanded into the UK market, its acquisition of Family Dollar in 2015 has strengthened its position as a leading discount retailer in North America. The company’s ability to adapt to changing market conditions and consumer preferences has been a key factor in its success. Should Dollar Tree decide to explore international expansion in the future, it would need to carefully consider the unique dynamics of the UK retail landscape and develop a tailored strategy to compete effectively with established local players.
Dollar Tree Remote Jobs Customer Support Jobs
Dollar Tree Remote Jobs Customer Support Jobs In RealJobs
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