Easyjet Social Media Manager Jobs – Work From Home

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Easyjet

Descriptions:

Easyjet Social Media Manager Jobs – Work From Home

The Customer Platforms Technical Systems Team provides solutions used by the customer traveling through the easyJet experience. The team are responsible for various applications (internal and external) that are deployed in locations across the easyJet network both on and off airport, as well as the physical infrastructure on which they operate. The applications in scope are used by; Ground Handling teams to serve customers and process passengers through check-in/boarding, exchanging information with third parties such as border authorities, customer relationship management for Marketing and travel updates, dealing with customers through various channels in our 7 language supported call centres based throughout the world.

Easyjet Social Media Manager Jobs – Work From Home

JOB PURPOSE

Being a key liaison between the business and IT, provide Tech Managers SME Analysis services allowing them to enhance the customer proposition. The BSA will gain understanding of business needs and priorities, assessing the impact of changes, capturing, analysing and document requirements and supporting the communication and delivery of requirements with relevant stakeholders.

The role helps define the next iteration of innovation by working with the technical teams to investigate technological advances which easyJet will use, ensuring consistency and improvement in IT systems use throughout the business.

Easyjet Social Media Manager Jobs – Work From Home

WHAT YOU’LL BE DOING

Develop strong working relationships with all relevant stakeholders and ensure that business needs are thoroughly understood.
Conduct structured analysis to elicit, model and define the capability gap using known techniques (context, business process, and/or use case modelling)
Elicit, analyse, prioritise, and define all requirement types using appropriate techniques.
Ensure technical delivery teams understand the business need and requirements, including their priority.
Ensure service design and transition understand the levels of service required for the solution.
Train and mentor, the less experienced BSA members of the team
Be a role model and champion the teams’ ways of working both internal and external to the BSA team.
Be part of a quick response capability in the team, for system process analysis.
Provide analysis leading to BAU/ Enhancements of existing systems.
Underpinning incident support through root cause analysis.
Work with the technical product owners to provide ad-hoc analysis.
Supply SME knowledge and resources to enterprise projects.

Easyjet Social Media Manager Jobs – Work From Home

Requirements of the Role

KEY SKILLS REQUIRED

Technical knowledge and experience from working as a Programmer, or database admin type roles.
Practical experience in Business Analysis.
Ability to manage multiple projects at once.
Manage a team of BSA’s within a project environment.
Be comfortable taking on the larger and more complex projects
A strong track record in delivering quality analysis outputs that help to ensure delivery of projects to cost, time and quality.
Experience of both waterfall and agile approaches to requirements analysis and documentation
Excellent relationship management skills with significant experience of dealing with internal, external, and third-party suppliers.
Excellent communicator, skilled in workshop facilitation, with the ability to challenge conventional thinking and understand the root causes of problems.
Ability to broker/facilitate pragmatic solutions amongst stakeholders with competing business needs.

Easyjet Social Media Manager Jobs – Work From Home

WHAT YOU’LL GET IN RETURN

Competitive base salary
Up to 20% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
7% pension
Life Insurance
Work Away Scheme
Flexible benefits package
Excellent staff travel benefits

Easyjet Social Media Manager Jobs – Work From Home

About The EasyJet Company:

easyJet is a British multinational airline group headquartered at London Luton Airport in the United Kingdom. Founded in 1995 by Greek-Cypriot businessman Sir Stelios Haji-Ioannou, the company has grown to become one of Europe’s largest low-cost carriers, known for its budget-friendly fares and extensive network of short-haul flights.

The airline’s business model focuses on offering affordable travel options across Europe, utilizing a “no-frills” approach that eliminates unnecessary expenses and emphasizes operational efficiency. By utilizing a high-density seating arrangement and offering limited complimentary services, easyJet manages to keep costs low while still providing reliable service.

easyJet operates a large fleet of Airbus aircraft, primarily from the A320 family, which are known for their fuel efficiency and versatility. The airline serves more than 30 countries and connects over 150 destinations, with key hubs in London, Manchester, and other major European cities.

Customer satisfaction and safety are at the forefront of easyJet’s operations. The airline implements a range of customer-centric features, such as an easy-to-use website and mobile app for booking and check-in, as well as optional add-ons like seat selection and luggage upgrades. Safety measures adhere to international standards, and the airline has a strong safety record.

In addition to its commercial operations, easyJet is committed to environmental sustainability. The airline has invested in modern, fuel-efficient aircraft, and its pilots employ fuel-saving techniques. The company also has a goal of reducing its carbon emissions through various initiatives, including supporting sustainable aviation fuel (SAF) and exploring electric aircraft technology.

Overall, easyJet represents a leading example of a successful low-cost airline, offering a mix of affordability, extensive route networks, and a focus on sustainability, catering to a broad range of travelers across Europe.

Easyjet Social Media Manager Jobs – Work From Home

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