Fdm Group Remote Jobs Customer Support Jobs

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : FDM Group

Descriptions:

When you join FDM , you’ll get amazing benefits including 31 days holiday, a pension with up to 10% FDM contribution, access to virtual healthcare services for you and your family, and a 30% discount on all FDM products in our stores. Fdm Group Remote Jobs Customer Support Jobs

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Fdm Group Remote Jobs Customer Support Jobs

At FDM , we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. Fdm Group Remote Jobs Customer Support Jobs

What you’ll do

Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing FDM products and Membership, and doing all you can to deliver a great shopping experience Fdm Group Remote Jobs Customer Support Jobs
Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members
Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together Fdm Group Remote Jobs Customer Support Jobs
Support your local community – get involved in all kinds of activities and events!

This job would suit people who have

A genuine care for the needs of customers and members
Great people skills, with the ability to build positive relationships with customers and colleagues
A positive approach to change and problem solving
The flexibility to work a range of different shifts

Why FDM ?

30% discount on all FDM products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) Fdm Group Remote Jobs Customer Support Jobs
A pension scheme with up to 10% employer contributions
Wagestream– a money management app giving you access to a percentage of your pay as you earn it Fdm Group Remote Jobs Customer Support Jobs
31 days of holiday (including bank holidays, pro rata for part time colleagues)
Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
24/7 employee assistance service
YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Fdm Group Remote Jobs Customer Support Jobs
Full, paid training and dedicated support for your personal development and career progression
Rotas shared three weeks in advance and accessible on your phone
Cycle-to-work scheme
About The FDM Group Company:

FDM Group is a global professional services provider with headquarters in London, United Kingdom. The company specializes in training and deploying IT and business professionals to work with corporate clients. Established in 1990, FDM Group operates in multiple regions, including Europe, North America, and the Asia-Pacific region.

FDM’s business model is unique in that it focuses on “recruit, train, and deploy.” It recruits graduates, veterans, and those looking to transition into tech roles, providing them with intensive training in areas such as software development, business analysis, project management, and cybersecurity. Once trained, these individuals are deployed to work on-site with FDM’s clients, which include large corporations across various industries like finance, technology, and government.

A key aspect of FDM’s approach is its commitment to diversity and inclusion. The company aims to offer opportunities to people from a wide range of backgrounds and is known for its support of women in technology and military veterans transitioning to civilian careers. FDM also emphasizes career development and often offers full-time employment to those who complete its training program.

FDM Group has received several awards for its services and has been recognized for its commitment to diversity. Its model helps bridge the skills gap in technology and business, while also providing companies with a flexible, scalable workforce solution. The company’s approach has positioned it as a leader in the tech talent space, helping both individuals and organizations achieve their goals.

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