Home Depot Data Entry Jobs Work From Home
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Home Depot
Description:
Home Depot Data Entry Jobs Work From Home
Position Purpose:
We’re looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it.
To join our team, applicants must be service-oriented people who are seen as leaders in their current teams and want to take the next step in their careers by handling more complex and interesting issues for customers and earning more pay for providing even more outstanding customer experiences!
Our Customer Service associates work in an inbound, phone-based environment assisting customers with any post-sale questions or issues with their configurable custom window coverings. Being a high-end, customer-focused, solution provider with experience consistently exceeding performance goals by providing the best customer experiences is required.
Home Depot Data Entry Jobs Work From Home
That means you’ll have the resources to play an important role in leveraging our culture, people, systems, processes, and technology to provide incredible customer experiences while growing business for GCC and The Home Depot and bringing home great pay. This is your chance to be part of something big, in a small start-up environment.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
Professional Experience
Learning Potential
Responsibility
Customer Focus
Home Depot Data Entry Jobs Work From Home
Key Responsibilities:
60% Serve as the first-level of contact for customers regarding any post-sale inquiries or issues, and effectively & efficiently research, troubleshoot, and deliver the right solution for every customer while providing a “WOW” experience through active listening, relevant probing questions, and call flow control/guidance.
20% Utilize alternative methods of communication (i.e., email) as appropriate to connect with your customers for any follow-up necessary to ensure all of their open inquiries are fully
10% Act as a liaison between customers and vendors.
10% Assist fellow associates with orders, errors, product & policy questions, cancellations, and other queries.
Direct Manager/Direct Reports:
This position reports to Supervisor, Customer Service
This position has no Direct Reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Home Depot Data Entry Jobs Work From Home
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires no overnight travel
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Prior customer service experience in the window covering, interior design, or retail industries can be helpful, but not required.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Home Depot Data Entry Jobs Work From Home
About the Home Depot Company :
Home Depot, an American home improvement retail company, does not have a presence in the United Kingdom. However, the UK does have its own counterparts in the home improvement industry, such as B&Q, Wickes, and Homebase.
B&Q, originally known as Block & Quayle, is one of the largest DIY and home improvement retailers in the UK. It offers a wide range of products including tools, building materials, garden supplies, and home decor. With numerous stores across the country and a strong online presence, B&Q caters to both DIY enthusiasts and professional contractors.
Wickes is another prominent player in the UK’s home improvement sector. It specializes in home improvement and garden products, offering everything from kitchens and bathrooms to power tools and landscaping materials. Wickes operates through a combination of physical stores and online platforms, providing convenience and accessibility to customers nationwide.
Homebase, though undergoing changes in ownership and restructuring in recent years, remains a significant player in the UK’s home improvement market. It offers a diverse range of products for DIY projects, home decor, and gardening, serving both residential and commercial customers.
These UK-based companies, while not directly affiliated with Home Depot, share a similar mission of providing customers with quality products, expert advice, and convenient shopping experiences for all their home improvement needs. They contribute to the vibrant landscape of the UK retail industry and continue to innovate and adapt to meet the evolving demands of consumers.
Home Depot Data Entry Jobs Work From Home
Home Depot Data Entry Jobs Work From Home In RealJobs
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