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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Intercontinental Hotels Group

Descriptions:

 Intercontinental Social Media Manager Jobs – Work From Home

 You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.

Liaise with clients to ensure that accurate details for each event & reservation are obtained
To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
Establishing client requirements and identifying how the hotel can facilitate their needs
Responding to all M&E enquiries in-line with company standard
Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
Accurately inputting all enquiries into Sales and Catering system
Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require
Actively working as part of a team to achieve the department objectives and budget
Actively consider prevention, recovery, and investigation of any complaints

 Intercontinental Social Media Manager Jobs – Work From Home

So, we are looking for someone who has…

Availability to work a 40 hours per week, Monday to Friday with occasional evening or weekend work if business required 
Has some experience within a commercial team – preferably within a 4 or 5* property or destination venue 
Has a high attention to detail, you can ensure that our brand standards are being met at all times and revenue maximised 
Overall, you will be willing to work within our team to embrace our service and delight our guests!

 Intercontinental Social Media Manager Jobs – Work From Home

So why work for us (aside from joining an awesome team…)? Well, look no further! We can offer you…

Financial security – £26,436.80  per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! 
Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
Colleague perks  – worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. 
Wellbeing – generous maternity/paternity pay and subsidised childcare support, employee assistance programme available 24/7 and access to mental health first-aiders 
Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.

 Intercontinental Social Media Manager Jobs – Work From Home

About The Intercontinental Hotels Group Company:

Intercontinental Hotels Group (IHG) is a prominent hospitality company headquartered in the United Kingdom. Established in 2003, IHG has become one of the world’s leading hotel companies, operating across various regions globally. With a portfolio of well-known brands such as InterContinental, Holiday Inn, Crowne Plaza, and many more, IHG caters to a wide range of travelers, from luxury seekers to budget-conscious guests.

In the United Kingdom, IHG maintains a significant presence with numerous hotels strategically located in key cities and popular destinations. Leveraging its expertise in hospitality management, IHG focuses on providing exceptional guest experiences, innovative amenities, and personalized services tailored to meet the diverse needs of travelers.

Committed to sustainability and responsible business practices, IHG actively engages in initiatives aimed at reducing its environmental footprint and contributing positively to local communities. Through its global presence and strong brand recognition, IHG continues to play a vital role in shaping the hospitality industry in the United Kingdom and beyond, offering memorable stays and fostering lasting connections with guests from around the world.

Intercontinental Social Media Manager Jobs – Work From Home

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