Joy Global Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Joy Global
Descriptions:
Joy Global Remote Jobs Customer Support Jobs
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Joy Global Remote Jobs Customer Support Jobs
Job Overview
The Import/Export Customs Compliance Administrator is responsible for the classification, clearance, and overall recordkeeping of KAC Peoria (PMO & PPD) Import/Export Operations as well as coordinating and maintaining all master files, electronic files and regulatory files relative to the import/export products in order to sustain an ‘Informed Compliance’ recordkeeping system (advising intra-company departments when affected). This position is also required to maintain knowledge of new and current Customs laws and regulations to support such compliance, as well as distribution of all compliance/shipping documents to freight forwarders and U.S. Customshouse Brokers.
The Import/Export Customs Compliance Administrator’s responsibilities include import documentation for PMO & PPD’s purchased parts and PPD’s Return Claim Shipments from around the world. The position also oversees and maintains the auditable data required by Customs for all imported parts purchased by PMO/PPD. This position corresponds with foreign suppliers, internal Purchasing and Freight Forwarders to obtain and provide documents and information necessary for Customs clearance. The processing of all accounts payable billings for freight (inland, air and ocean), duty and handling charges is another primary responsibility of this position.
Joy Global Remote Jobs Customer Support Jobs
Key Job Responsibilities
Compliance Recordkeeping of imported documents.
Receive, review for accuracy, compile and distribute documents to stakeholders in a timely manner.
Maintain the annual USMCA Certificate of Origin from all PMO & PPD suppliers in accordance with the NAFTA agreement and its subsequent requirements.
Maintain and provide Certificate of Origin for PMO & PPD outbound shipments in accordance with current Free Trade Agreements.
Review, approve and process broker, inland and ocean freight billings for payment.
Maintain and analyze cost reports for inland, ocean and direct shipments to KAC distributors.
Work as liaison with all global vendors to provide proof of EPA compliance in order to confirm to USA / CAN requirements.
Prepare responses and maintain files in regard to all Manufacturer’s Affidavits, Certificates of Origin, Assists, Anti-Dumping, Re-Packaging, and all Customs CF28 and CF29 requests.
Joy Global Remote Jobs Customer Support Jobs
Qualifications/Requirements
2 years minimum experience in import and/or export field.
Must be very detail oriented with good organizational skills. Attention to accuracy is critical.
Ability to communicate effectively, orally and through written correspondence, and also possess good work ethics.
Have the ability to handle multiple tasks effectively, and prioritize the various duties and responsibilities required of the position.
Working knowledge of CFR, HTS, and Incoterms.
Ability to use ERP System and working knowledge of Word and Excel.
Periodically travel to specialized Customs seminars to obtain knowledge and to comply with new Customs regulations.
Broker’s License and/or Experience within the mining or construction equipment industry is a plus.
Joy Global Remote Jobs Customer Support Jobs
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Joy Global Remote Jobs Customer Support Jobs
About The Joy Global Company:
Joy Global was an American company specializing in the manufacture of mining machinery and equipment. It became part of Komatsu Limited, a multinational corporation, when the Japanese company acquired Joy Global in 2017. As part of Komatsu Mining, Joy Global continued its operations with a focus on providing equipment and services for the mining industry worldwide, including in the United Kingdom.
In the UK, Joy Global/Komatsu Mining has been known for supplying a variety of mining solutions, including continuous miners, longwall systems, and conveyor systems. These solutions are designed to improve efficiency, safety, and productivity in underground and surface mining operations.
Komatsu’s acquisition of Joy Global aimed to strengthen its presence in the mining sector and offer a comprehensive portfolio of mining machinery and solutions. As part of this global strategy, the UK operations focus on serving the needs of local and regional mining industries while leveraging the broader resources and technology of Komatsu.
The UK-based segment of Komatsu Mining encompasses a range of activities, from sales and service to engineering and product support. The company’s commitment to customer service is a critical aspect of its operations, ensuring that mining clients receive the support they need for the entire lifecycle of their equipment. This includes providing spare parts, maintenance, and technical assistance.
Joy Global’s integration into Komatsu Mining has facilitated greater collaboration and innovation in the field of mining technology. By combining resources, the company aims to drive sustainable mining practices and advance mining technologies for a safer, more efficient, and more environmentally conscious industry.
Joy Global Remote Jobs Customer Support Jobs
Joy Global Remote Jobs Customer Support Jobs In RealJobs
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