Macy’s Remote Jobs Customer Support Jobs

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Macy’s

Description:

Macy’s Remote Jobs Customer Support Jobs

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.

Macy’s Remote Jobs Customer Support Jobs

What we can offer you:

An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back/volunteer opportunities

What you will do:

Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.

Macy’s Remote Jobs Customer Support Jobs

Who you are:

Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
No Education or Experience Required

Essential Physical Requirements:

Prolonged periods of standing/walking around the store or department
Reach with hands and arms, use hands to press, handle, and feel
Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
Requires close vision, color vision, and ability to adjust focus

Macy’s Remote Jobs Customer Support Jobs

About the Macy’s Company :

Macy’s, one of the largest and most well-known department store chains in the United States, has not established a direct retail presence in the United Kingdom. Despite its significant influence and extensive operations in the U.S., Macy’s has focused on its domestic market, with flagship stores in major cities like New York, Chicago, and San Francisco.

While Macy’s does not operate physical stores in the UK, it does offer international shipping through its online platform, allowing UK customers to purchase a wide range of products, including clothing, accessories, beauty products, and home goods. This approach enables Macy’s to reach the UK market without the need for physical retail space, leveraging its robust e-commerce infrastructure.

Additionally, Macy’s has participated in international retail collaborations and partnerships. For example, they have worked with well-known UK brands and designers, integrating exclusive collections into their product offerings. These collaborations help to boost Macy’s brand visibility and appeal among UK consumers.

Despite not having a physical presence in the UK, Macy’s remains a recognizable name due to its historic significance, extensive marketing campaigns, and the global appeal of its private label brands. The company continues to explore opportunities to expand its international footprint through digital channels and strategic partnerships, ensuring it remains competitive in the global retail market.

In summary, Macy’s has not established stores in the United Kingdom but serves UK customers through online sales and international shipping, supplemented by brand collaborations and strategic partnerships. This strategy allows Macy’s to maintain a global presence and cater to international consumers without the complexities of operating physical stores abroad.

Macy’s Remote Jobs Customer Support Jobs

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