McKesson Remote Jobs Customer Support Jobs

Other Jobs You May Be Interested In

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: McKesson

Description:

McKesson Remote Jobs Customer Support Jobs

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are currently seeking a UI/UX Designer to join the Data and Advanced Analytics (DAAA) team. Our team works closely with internal stakeholders to develop intuitive products that improve workflows and overall user experiences. These products enable teams to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine the day-to-day operations.

The DAAA team is at the forefront of enriching McKesson team members digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and innovate for good, we would love to hear from you.

McKesson Remote Jobs Customer Support Jobs

Position Description

You’ll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience.
Advocating for the customer through human centered design methods
Discovery, research, ideation, whiteboard sessions, and user testing
Supporting design-led workshops to engage and build alignment across different partners and teams.
Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis.
Connecting with design community peers in service of learning, sharing, and teaching
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset – this is as important to the work as the results.
Participating in hiring by reviewing resumes, conducting interviews, and attending consensus.

McKesson Remote Jobs Customer Support Jobs

Discovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.
Participate in end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies.
Framing problems, determining insights, and defining visual designs to serve customer needs.
Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes.
Designing within existing – and creating new – standards to contribute to our internal design system, best practices, and guidelines.
Supporting effective storytelling and presentation of visual concepts to various stakeholders
Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.

McKesson Remote Jobs Customer Support Jobs

Key Responsibilities

70%:

UI/UX Design

Develop and maintains Personas, Wireframes, and other UI/UX design documents
Support our democratization efforts to spread a culture of UX across the department
Collaborate with end users and other stakeholders to define requirements
Collaborate with internal developers to design intuitive user interface solutions and engaging visualizations that meet user requirements for accessing and analyzing data via frameworks such as HTML, Python, Tableau, Looker, PowerBI, and JavaScript
Proactively and independently learns and utilizes new technology, concepts, and procedures as appropriate to project requirements. Maintains current knowledge of industry technology trends.

20%:

Work closely with UI/UX and Dev teams to facilitate effective decision-making and execution across all projects.

10%:

Be an active member of the Community of practice, engaging, providing feedback, taking away and implementing actions as needed.

McKesson Remote Jobs Customer Support Jobs

Minimum Job Qualifications (Knowledge, Skills, & Abilities):

Degree or equivalent and typically requires 4+ years of relevant experience. Associate or bachelor’s degree in design, computer science, or related field preferred.
3+ years of experience working as a UX Designer, UI Designer, or similar role.
Familiarity with interaction design and information architecture.
Proficient in design software (e.g., Figma, Adobe XD, or other wireframing tools).
Strong portfolio of design projects showcasing your skills and design process.
Strong problem-solving skills and a creative approach for new ideas.
Ability to handle multiple projects and meet deadlines.
Knowledge of industry tools such as Sketch, Adobe InDesign, Illustrator, Zeplin and Omnigraffle.
Highly adaptable communicator- must be able to relate to leaders and individual contributors of all levels and present inherently complex topics in a simple and straightforward manner.
Experience working in an agile & virtual team environment.

Specialized Knowledge/Skills

Knowledge of HTML, CSS, JavaScript is a plus
Experience working with software teams preferred

McKesson Remote Jobs Customer Support Jobs

About the McKesson Company :

McKesson’s entry into the UK market was significantly bolstered by its acquisition of several key UK-based companies. The company’s UK operations span several areas:

Pharmaceutical Distribution: McKesson UK is a major player in the distribution of pharmaceuticals. It supplies medicines, over-the-counter products, and healthcare services to pharmacies, hospitals, and other healthcare facilities across the UK.
Community Pharmacy: One of McKesson’s most visible presences in the UK is through its ownership of LloydsPharmacy, a leading community pharmacy chain. LloydsPharmacy operates around 1,500 pharmacies throughout the UK, providing prescription medicines, health and wellness products, and various healthcare services like flu vaccinations and health checks.
Healthcare Technology Solutions: McKesson also offers technology solutions that support healthcare providers in the UK. These solutions include pharmacy management software, health information systems, and analytics tools that help healthcare providers streamline operations, manage patient information, and improve clinical outcomes.
Supply Chain Management: The company provides comprehensive supply chain management services to NHS Trusts, helping them manage their medical and pharmaceutical supply chains more efficiently. This involves procurement, inventory management, and logistics services.

Strategic Importance

McKesson’s operations in the UK are crucial for several reasons:

Enhancing Healthcare Delivery: By leveraging its expertise in distribution and technology, McKesson helps improve the efficiency and effectiveness of healthcare delivery in the UK. This is particularly important as the NHS continues to face challenges related to demand, funding, and resource allocation.
Support for Community Health: Through LloydsPharmacy, McKesson plays a significant role in supporting community health. These pharmacies provide accessible healthcare services and are often the first point of contact for patients seeking medical advice and treatment.
Partnerships and Collaborations: McKesson UK collaborates with various stakeholders, including the NHS, private healthcare providers, and pharmaceutical manufacturers, to drive innovation and improve healthcare outcomes.

Recent Developments

McKesson has continued to evolve its UK operations in response to changing market dynamics and healthcare needs. For instance, there have been efforts to integrate digital health solutions into their services, enhance the supply chain for better efficiency, and expand their service offerings in community pharmacies.

In recent years, McKesson has also focused on sustainability and corporate responsibility within the UK, implementing initiatives to reduce environmental impact and improve community health outcomes.

McKesson Remote Jobs Customer Support Jobs

McKesson Remote Jobs Customer Support Jobs In RealJobs

McKesson Remote Jobs Customer Support Jobs In RealJobs

Other Jobs You May Be Interested In

Apply Now For This Job

Leave a Reply Cancel reply

Other Jobs You May Be Interested In

Related Posts

Leave a Reply Cancel reply