Micron Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Micron Technology
Description:
Micron Remote Jobs Customer Support Jobs
Responsibilities and duties include, but are not limited to, the following:
Own, manage, and lead Micron data center SSD products with P&L responsibility
Help define Micron’s long-term roadmap for data center SSDs, services, and solution offerings
Be the voice of the customer internally and externally: start with the customer and work backwards by building and nurturing deep customer relationships
Be the voice of your product in customer meetings and throughout the industry
Understand current & future data center SSD features and trends. Evaluate which features make sense for Micron to pursue based on financial viability, technical feasibility, and customer use cases
Produce the financial models and businesses cases that support your product’s inclusion on the Micron data center SSD roadmap
Bring future products to life by pitching ideas to Micron executives to secure funding
Analyze the competitive landscape and position your products for segment success
Create go-to-market plans and help cross-functional teams execute them successfully
Train sales and business development how to sell your product and collaborate with them to get/win customer quals and forecast for your business
Align and coordinate strategies across Micron’s product, service, and sales divisions
Onboard new customers as they complete qualifications
Create and refine product plans in alignment with engineering and resolve technical issues
Manage all product details and data for your products: be the voice of truth
Work with customer support as needed to resolve customer issues
Establish a clear demand profile for your products that encompasses a deep understanding of your segment’s TAM, SAM, and SOM by customer
Collaborate with Technical Product Managers on market requirement documents that translate business, customer, and technical needs into clear features and benefits that engineering can build to
Micron Remote Jobs Customer Support Jobs
Qualifications and skills include, but are not limited to:
Ability to grasp complex financial, technical, and marketing information to develop SSD product plans and strategies in the data center segment
Ability to translate highly complex technical & marketing information into simple and actionable SSD product plans that team members from different functions can effectively act upon
Strong communication and presentation skills that have already been honed in front of customers and executives
Demonstrated business acumen, critical thinking, technical aptitude, and data organization skills
Experience leading cross-functional teams, winning trust, and working across multiple locations
Fluent in prioritization, analytics, pattern recognition, navigating ambiguity/uncertainty, and curiosity
Ability to think generationally: understand how today’s needs impact and influence tomorrow’s requirements as the industry landscape constantly changes
Ability to travel domestically and internationally
Bachelor’s degree required in Business, Marketing, Engineering, or related field. MBA or Master’s Degree preferred with experience in product development, marketing, sales, or operations in the storage industry or technology-related field
Micron Remote Jobs Customer Support Jobs
About the Micron Technology Company :
Micron Technology, a global leader in memory and storage solutions, has a notable presence in the United Kingdom. Headquartered in Boise, Idaho, Micron has expanded its operations worldwide, including the UK, to leverage local talent and foster innovation in the semiconductor industry.
In the UK, Micron operates primarily through its office in Bracknell, Berkshire. This office serves as a hub for sales, marketing, and customer support activities, catering to the needs of clients in the European market. The Bracknell office is integral to Micron’s strategy of delivering cutting-edge memory and storage solutions, such as DRAM, NAND, and NOR Flash, to a diverse range of industries, including automotive, data centers, mobile, and consumer electronics.
Micron’s UK operations emphasize collaboration with local universities and research institutions to advance semiconductor technology. The company actively participates in research and development projects, contributing to the UK’s robust tech ecosystem. These collaborations are aimed at driving innovation in areas like artificial intelligence, machine learning, and data analytics, where advanced memory solutions play a critical role.
Furthermore, Micron’s commitment to sustainability and corporate responsibility is evident in its UK activities. The company focuses on reducing its environmental impact through energy-efficient technologies and sustainable business practices. Micron’s efforts in the UK align with its global goals of achieving net-zero carbon emissions and promoting a circular economy.
In summary, Micron Technology’s presence in the United Kingdom is characterized by its focus on customer support, innovation through collaboration, and commitment to sustainability. Through its Bracknell office, Micron continues to play a pivotal role in the European semiconductor market, driving technological advancements and supporting the digital transformation of various industries.
Micron Remote Jobs Customer Support Jobs
Micron Remote Jobs Customer Support Jobs In RealJobs
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