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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Morrisons

Descriptions:
We Make Morrisons…

From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. Morrisons Remote Jobs Customer Support Jobs

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Morrisons Remote Jobs Customer Support Jobs

Reporting into the Store Manager, you will also:
Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Morrisons Remote Jobs Customer Support Jobs
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Morrisons Remote Jobs Customer Support Jobs
Take a leadership role within the store
Ensure resource is planned thoroughly

About You

Whether it’s previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.

About The Morrisons Company:

Morrisons is one of the largest supermarket chains in the United Kingdom, known for its commitment to providing quality products at affordable prices. Founded in 1899 by William Morrison, the company started as a small market stall in Bradford, West Yorkshire. Over the years, it has grown into a prominent player in the UK grocery market.

Morrisons operates over 500 stores across the UK, offering a wide range of products including fresh produce, groceries, clothing, and household items. The company prides itself on sourcing many of its products locally, supporting British farmers and producers whenever possible.

In addition to its brick-and-mortar stores, Morrisons has expanded its presence in the online market through its home delivery and click-and-collect services. This move has allowed the company to cater to the evolving needs of its customers, particularly in response to changing shopping habits and the rise of e-commerce.

Morrisons is also committed to sustainability and corporate responsibility. It has implemented various initiatives to reduce its environmental impact, such as reducing food waste, improving energy efficiency, and using sustainable sourcing practices.

In 2020, Morrisons became the first major UK supermarket to reintroduce traditional paper bags for groceries, offering customers a more eco-friendly alternative to single-use plastic bags.

Moreover, Morrisons has a strong focus on community engagement and charitable work. It supports various local and national charities through fundraising efforts and donations, as well as initiatives to tackle food poverty and support vulnerable groups.

Overall, Morrisons continues to be a trusted and reliable choice for British consumers, combining quality, affordability, and a commitment to sustainability and social responsibility.

Morrisons Remote Jobs Customer Support Jobs

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