Nike Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Nike
Description:
Nike Remote Jobs Customer Support Jobs
What you bring:
Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our coaches specialize in one business area but will support cross-functionally:
COMMERCIAL
Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
Being responsible for monthly initiative launches
Using our reporting tools to make the best commercial decisions
Achieving accurate inventory to fulfill digital orders .
Nike Remote Jobs Customer Support Jobs
ATHLETE EXPERIENCE
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Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
Leading team Engagement on NIKE Community Ambassador activities
Partnering with senior store leadership, you will oversee the hiring processes including onboarding
Being responsible for store scheduling
Working collaboratively with store team to implement & maintain a positive NIKE culture
Nike Remote Jobs Customer Support Jobs
CONSUMER EXPERIENCE
Leading by example and the delivery of our sales floor service and bring the consumer journey to life
Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
Completing specific training and share completion with athlete services
Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
One of the best compensation and benefits packages in the industry
Opportunity for quarterly performance-based bonus
A supportive team that values Diversity, Equity & Inclusion
A career at a company at the forefront of the sports and fashion industry.
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Nike Remote Jobs Customer Support Jobs
Qualifications:
Four years customer service and/or retail experience, at least one of those years in a Floor Manager function
Ability to coach and develop a strong team
Effective communicator, brand ambassador, and innovative leader.
Demonstrated ability to apply product sales techniques.
Flexible with scheduling and available to work retail hours (9am – 8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Nike Remote Jobs Customer Support Jobs
About the Nike Company :
Nike, Inc. is a globally recognized American multinational corporation specializing in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, and accessories. Established in 1964 as Blue Ribbon Sports by Bill Bowerman and Phil Knight, the company officially became Nike, Inc. in 1971. The iconic Swoosh logo and “Just Do It” slogan are synonymous with sports and athletic excellence.
In the United Kingdom, Nike operates as a significant player in the sportswear market, offering a wide range of products tailored to the preferences and needs of UK consumers. Nike UK headquarters are located in London, which serves as a central hub for its regional operations. The UK division focuses on marketing, retail management, and customer engagement, ensuring that Nike’s global strategies are effectively localized to resonate with the British market.
Nike’s presence in the UK includes numerous flagship stores, outlet stores, and an extensive network of retail partners. These physical stores complement a robust online presence, offering consumers easy access to Nike’s latest products and innovations. The brand is particularly popular among athletes, fitness enthusiasts, and fashion-conscious individuals, bolstered by high-profile sponsorships and collaborations with prominent British athletes and sports teams.
In addition to its commercial endeavors, Nike UK is committed to corporate social responsibility and sustainability. The company has launched various initiatives aimed at reducing its environmental impact, such as the Move to Zero campaign, which focuses on achieving zero carbon and zero waste. Nike also supports local communities through sports programs and charitable partnerships, fostering a positive social impact within the United Kingdom.
Overall, Nike’s strategic approach in the UK market underscores its dedication to innovation, consumer satisfaction, and sustainable practices, solidifying its position as a leading sportswear brand in the region.
Nike Remote Jobs Customer Support Jobs
Nike Remote Jobs Customer Support Jobs In RealJobs
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