Paccar Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: PACCAR
Description:
Paccar Remote Jobs Customer Support Jobs
Job Functions / Responsibilities
Identify, assess, and develop new PACCAR suppliers
Function as a Quality liaison with suppliers regarding Quality issues
Lead suppliers through Advanced Product Quality Planning (APQP) for new product introduction
Work closely with assigned suppliers to assure understanding and compliance with PACCAR Supplier Quality Requirements Manual (SQRM) and guidelines.
Work closely and effectively with suppliers to improve overall performance to PACCAR, including the identification, communication, documentation, and follow-up of corrective actions, predictive performance models, and development needs
Perform evaluations of supplier’s capabilities in meeting PACCAR’s quality requirements.
Interface with North American, Mexican and European Purchasing, Engineering, Materials, Plant Operations, and Suppliers on current quality issues.
Conduct Supplier Readiness Reviews (SRRs) at new supplier locations.
Assist with supplier part verification submission, tracking, and reporting (PPAP process).
Support timely and comprehensive reporting of assigned Supplier Quality status.
Approximately 20-30% travel depending on business conditions.
Paccar Remote Jobs Customer Support Jobs
Skills / Competencies
Quality, manufacturing, engineering or purchasing experience.
Demonstrated problem solving ability gained through 3 – 4 years of progressively complex quality situations (experience in related fields are potential substitutes).
Proficient in quality methods used to achieve best in class product and process performance (e.g., statistical problem solving and process capability analysis, FMEA, Control Plans, PPAP)
Excellent written and verbal communication skills. Communication in Spanish language is a plus.
Strong negotiation and analytical skills.
Excellent organization and interpersonal skills.
Project Management experience preferred.
Ability to manage conflict across functional and corporate boundaries; effective problem solver.
Working knowledge of and ability to read, understand, and interpret GD&T, engineering drawings and specifications, and translate into part and process requirements.
Demonstrated ability to facilitate team efforts and work under minimal supervision.
Automotive Advanced Product Quality Planning (APQP) expertise.
Paccar Remote Jobs Customer Support Jobs
Education and Certifications
Bachelor of Science degree in Engineering or other technical discipline required.
Applicants with a four-year degree in a non-engineering or technical discipline will be considered if they possess at least five years’ experience in a related field.
Advanced Certification preferred (PE, CQE, CQA, CMQ)
Six Sigma / Lean / Green belt Training (or willingness to complete training)
Must possess PC based computer proficiency with Microsoft Office products
Paccar Remote Jobs Customer Support Jobs
About the PACCAR Company :
PACCAR is a global leader in the design, manufacture, and customer support of high-quality premium trucks. In the United Kingdom, PACCAR operates through its subsidiary, PACCAR United Kingdom Ltd, which is headquartered in Leyland, Lancashire. The company’s presence in the UK is marked by its renowned brands, including DAF Trucks, which has a rich history dating back to 1928.
PACCAR United Kingdom Ltd focuses on delivering innovative transportation solutions tailored to the specific needs of its customers. DAF Trucks, in particular, is known for its commitment to quality, reliability, and fuel efficiency, making it a preferred choice for fleet operators and drivers across the UK.
The company’s manufacturing facility in Leyland is a cornerstone of its operations in the UK. This state-of-the-art facility produces a range of DAF vehicles, from light-duty trucks to heavy-duty tractor units, all built to the highest standards of craftsmanship and engineering excellence.
PACCAR’s presence in the UK extends beyond manufacturing. The company has a comprehensive network of dealerships and service centers strategically located throughout the country, ensuring that customers have access to top-notch maintenance and support services wherever they are.
In addition to its focus on product excellence and customer support, PACCAR is also committed to sustainability and environmental responsibility. The company continuously invests in research and development to improve the fuel efficiency and reduce the emissions of its vehicles, contributing to a greener and more sustainable transportation industry.
Overall, PACCAR United Kingdom Ltd is a driving force in the UK’s commercial vehicle sector, providing premium trucks and services that empower businesses to thrive in today’s dynamic transportation landscape.
Paccar Remote Jobs Customer Support Jobs
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