Phillips 66 Data Entry Jobs Work From Home

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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Phillips 66

Description:

Phillips 66 Data Entry Jobs Work From Home

The Analyst, Response Center performs technical analysis of system issues and outages as they occur across the Phillips 66 enterprise cloud and on-prem network. The Analyst performs research to troubleshoot and resolve issues, escalates to higher-level IT support team if required, and identifies opportunities to improve monitoring practices. The Analyst is responsible for researching and documenting various mitigation strategies and must maintain current and thorough knowledge of Phillips 66 technologies, applications and their significance to business operations.

Phillips 66 Data Entry Jobs Work From Home

Responsibilities May Include:

Monitor mission critical services for end-to-end availability and performance.
Provide 24×7 infrastructure and service problem determination/recovery for the Phillips 66 network.
Perform level 1 & 2 systems administration tasks such as hardware configuration, patching operating systems and applications, and executing various scripts.
Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams.
Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages.
Monitor a wide variety of information and network systems including, but not limited to, telecommunications circuits, LAN/WAN systems, firewalls, VoIP systems, servers, storage, backup, operating systems, and core applications.
Perform basic systems testing and operational tasks such as installing patches, network connectivity testing, IOS upgrades, and hardware staging.
Baselining circuit performance metrics and monitoring for deviation to proactively mitigate potential issues.
Help to develop improved network monitoring plans and assist in implementation.
Coordinate across teams, working closely with peers to ensure appropriate focus and sense of urgency is applied to all issues.
Interact with and manage communication carriers, outside vendors, and service providers to support technology products, and services.
Monitor and facilitate support bridges for major outages and degradation of service.

Phillips 66 Data Entry Jobs Work From Home

Required Qualifications:

Legally authorized to work in the job posting country
High School diploma or GED equivalent
2 or more years of experience in an IT support role
2 or more years of experience dealing with network problem determination, such as WAN and LAN
Ability to perform shift work and/or work variable schedules

Phillips 66 Data Entry Jobs Work From Home

Preferred Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Electrical Engineering, or related field
AWS, Cisco, Amazon, and Microsoft certifications
Familiarity/Experience with cloud computing and supporting cloud environments
Familiarity with network monitoring tools such as ServiceNow ITOM, Splunk, SolarWinds, and/or Thousand Eyes
Strong communication, collaboration, troubleshooting, and analytical skills
Strong time management and organizational skills
Ability to successfully handle high volume workload, tight deadlines, and time restraints
Ability to work with all levels of support within the organization
Experience working in a team-oriented, collaborative environment
Self-directed, self-starting, and capable of independent problem solving
Experience supporting enterprise networks and users
Ability to deliver results across a diverse set of competing priorities
Ability to communicate effectively both verbally and written
Ability to multitask and work well in a crisis.

Phillips 66 Data Entry Jobs Work From Home

About the Phillips 66 Company :

Phillips 66 is a prominent energy company operating in the United Kingdom, primarily engaged in refining and marketing petroleum products. The company is a subsidiary of the American multinational energy giant, Phillips 66, which was formed in 2012 following a spinoff from ConocoPhillips.

In the UK, Phillips 66’s operations are centered around the Humber Refinery, located in North Lincolnshire. This refinery is one of the most sophisticated in Europe, with a processing capacity of approximately 221,000 barrels of crude oil per day. It plays a crucial role in producing high-value products such as gasoline, diesel, and aviation fuels, alongside petrochemical feedstocks used in the production of plastics and other materials.

Phillips 66 in the UK also focuses on marketing and distribution, supplying a broad range of fuels and lubricants to various sectors including aviation, marine, and agriculture. The company operates under well-known brands such as Jet, which is a leading retail brand with a network of fuel stations across the UK.

Sustainability and innovation are key components of Phillips 66’s strategy. The company is investing in renewable energy projects and exploring ways to reduce carbon emissions. Initiatives include the production of renewable diesel and advancements in hydrogen fuel technology.

Phillips 66 is committed to community engagement and supports numerous local initiatives, aiming to create positive social impacts in the areas where it operates. Through a combination of technological innovation, strategic investments, and community involvement, Phillips 66 continues to be a significant player in the UK’s energy sector.

Phillips 66 Data Entry Jobs Work From Home

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