Sophos Remote Jobs Customer Support Jobs

Other Jobs You May Be Interested In

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Sophos

Descriptions:

Sophos Remote Jobs Customer Support Jobs

About Us
Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K.

Sophos Remote Jobs Customer Support Jobs

Role Summary

The Internal Sales Engineer supports the EMEA North sales organization in all technical matters regarding pre-sales, sales calls, and customer awareness. This is a Hybrid role, to be based in the Manchester office at least 3 days per week.

What You Will Do

Support EMEA North sales team with technical expertise for customers 101-1000 users.
Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.
Serve as subject matter expert and technical lead for Sophos technology portfolio and conduct technical virtual and onsite meetings, product demos, and proof of concepts with customers.
Provide secondary sales engineering coverage for field sales teams in 1001+ user band including RFP Management, Backup SE Support, POC Staging and setup, and Onsite travel as needed.
Provide support for customer success motions to promote cross-selling and portfolio expansion within the current Sophos customer base utilizing the following activities: Health Checks, Threatparser, NIST Assessments, and MDR Tabletop.
Work with the Channel Sales team and partner community to create a pipeline through indirect engagements.
Based in the Manchester Sales office 3 days a week (Monday, Wednesday and Thursday).

Sophos Remote Jobs Customer Support Jobs

What You Will Bring

2-5 years in a sales support/technical role working with decision-makers in large organizations with a proven track record of achieving and exceeding sales quotas.
Foundational technical knowledge of Networking solutions and Cyber Security.
Foundational understanding of Managed Detection and Response (MDR) services as well as Incident Response offerings
Strong verbal communication skills for delivering high-quality, engaging product demos.
Ability to deliver outstanding customer experience and clearly articulate competitive advantages, both technical and business levels.
Experience in selling through and with channel partners, and ability to thrive in a team selling environment.
Thrives in a supportive, sales-focused environment and efficiency-minded team player, excited to work towards a common goal with global teams, from different cultures and backgrounds.
Add value thru best-in-class support and growth mindset.

Sophos Remote Jobs Customer Support Jobs

About The Sophos Company:

Sophos is a cybersecurity company headquartered in the United Kingdom, specializing in providing security software and services to businesses and organizations worldwide. Established in 1985, it has grown to become a prominent player in the cybersecurity industry.

The company offers a wide range of products and solutions designed to protect against various cyber threats, including malware, ransomware, phishing, and other forms of cyberattacks. Its portfolio includes endpoint security, network security, cloud security, encryption, mobile security, and more. Sophos aims to provide comprehensive protection across all endpoints and networks, whether on-premises or in the cloud.

One of Sophos’ notable offerings is its Sophos Central platform, a cloud-based management console that allows organizations to centrally manage and monitor their security infrastructure. This platform provides visibility into threats and vulnerabilities across the entire IT environment, enabling administrators to respond quickly to emerging threats and enforce security policies effectively.

Sophos is also known for its emphasis on user-friendly interfaces and intuitive design, making its products accessible to organizations of all sizes, including those with limited IT resources. This focus on usability has contributed to its popularity among small and medium-sized businesses, as well as larger enterprises.

In addition to its commercial offerings, Sophos is committed to cybersecurity education and awareness. The company provides resources such as whitepapers, webinars, and training courses to help organizations stay informed about the latest threats and best practices in cybersecurity.

With a strong commitment to innovation and customer satisfaction, Sophos continues to evolve its products and services to meet the ever-changing landscape of cybersecurity threats. As cyberattacks become more sophisticated, Sophos remains dedicated to providing reliable and effective solutions to protect businesses and their valuable assets.

Sophos Remote Jobs Customer Support Jobs

Sophos Remote Jobs Customer Support Jobs In RealJobs

Sophos Remote Jobs Customer Support Jobs In RealJobs

Other Jobs You May Be Interested In

Apply Now For This Job

Leave a Reply Cancel reply

Other Jobs You May Be Interested In

Related Posts

Leave a Reply Cancel reply