Spectris Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : Spectris
Descriptions:
Spectris Remote Jobs Customer Support Jobs
In this role you will be responsible for travelling to customer sites installing, repairing and maintaining our manufactured instruments across the UK, ensuring the customer satisfaction is at a high level.
What are your responsibilities?
Provide onsite and remote support across the UK which includes on-site installation, validations, preventative maintenance and system repairs.
Use your logical problem-solving skills to solve complex problems.
Train our customer to use our instruments in a safe and effective manner.
Communicate with all parts of the business to ensure customer satisfaction, maintains our Net Promoter Score.
Grow knowledge and experience on a variety of equipment through your career.
Provide periodic weekend support for critical sites.
Provide timely and accurate reports (Service reports, Validation reports, expenses etc)
Spectris Remote Jobs Customer Support Jobs
What do you need to be successful in this role?
You need to be able to grow your knowledge, using practical skills
Qualifications in Electronics, Chemistry to HND or equivalent level
A strong team player, Self-motivated with good communication and organisational skills, who can work independently at customer sites
Demonstrable experience of working on customer sites.
A passion and drive to provide the highest level of customer satisfaction
A flexible and reliable attitude
Commercially astute.
Driving licence
Analytical trouble shooting and problem-solving skills.
Spectris Remote Jobs Customer Support Jobs
Great to have?
Experience of working with X-Ray based scientific instrumentation is an advantage.
Well Developed problem solving and troubleshooting skills
Work will with all types of people, from Professors to Directors and Support staff and Colleagues.
Spectris Remote Jobs Customer Support Jobs
When you join?
Your career will take off with a comprehensive induction programme. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.
We value entrepreneurship and commitment by offering real career possibilities.
You become part of a growing company where you can shape the future of our work processes.
Spectris Remote Jobs Customer Support Jobs
About The Spectris Company:
Spectris plc is a leading multinational technology company headquartered in Egham, United Kingdom. Founded in 1915, Spectris has evolved into a global leader in precision measurement and control technologies, providing a wide array of solutions to industries including manufacturing, pharmaceuticals, electronics, and energy.
The company operates through four business segments: Malvern Panalytical, HBK (Hottinger Brüel & Kjær), Omega Engineering, and Industrial Solutions. Each segment offers specialized products and services that help customers enhance productivity, improve quality, and meet regulatory requirements. Spectris is renowned for its precision measurement and instrumentation technologies, offering products like laser diffraction analyzers, particle size analyzers, and material characterization tools.
Malvern Panalytical, one of its most recognized segments, specializes in analytical instruments and services for material and biophysical characterization. It is particularly known for its range of particle size analyzers and rheometers, which serve industries from pharmaceuticals to food production.
With a global footprint, Spectris has a strong presence in Europe, North America, and Asia, operating in over 30 countries. The company focuses on innovation and sustainability, striving to develop solutions that contribute to a more efficient and sustainable industrial landscape. It places a strong emphasis on research and development, fostering partnerships with academic institutions and industry leaders to drive technological advancement.
Spectris’s commitment to sustainability is reflected in its efforts to reduce environmental impact and promote ethical business practices. The company’s vision is to create value for its customers while making a positive contribution to society and the environment
Spectris Remote Jobs Customer Support Jobs
Spectris Remote Jobs Customer Support Jobs In RealJobs
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