TJX Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: TJX
Description:
TJX Remote Jobs Customer Support Jobs
What You Will Do:
Advocates for Social Compliance while able to balance the needs of the company and its suppliers.
Understands the TJX off-price business model, as well as the importance of protecting the company from reputational risk.
Builds strong relationships to influence decisions both internally and externally, leads associates, agents and vendors on program requirements and expectations.
Oversees the audit process to ensure required timelines are met, and ensures standards are consistent globally.
Responsible for merchant communication regarding terminated factories.
Responsible for training and managing the activities of the Social Compliance team.
Key stakeholder and partner to IT on the development of a Social Compliance system.
Manages the team that reviews audit reports and determines risk assessments.
Partners with suppliers to help remediate violations and develop solutions for key areas of risk.
Manages Social Compliance Senior and Social Compliance Specialist.
Travels internationally as needed to support vendor relations and training.
TJX Remote Jobs Customer Support Jobs
Who We Are Looking For: You
5 + years of experience with ethical audits or equivalent social compliance/ethical sourcing/human rights legislation and supplier training initiatives.
Bachelor’s degree or equivalent professional experience.
Extensive knowledge of industry trends and legislation impacting human rights in the supply chain.
Proven experience and in-depth knowledge of third-party factory audits, apparel and home fashion experience preferred.
Deep understanding of audit reports and key areas of risk related to the industry, countries, wages, forced labor, child labor, working hours, health, and safety, etc.
Experience with remediation programs for suppliers.
Ability to collaborate, partner and build effective working relationships with internal and external partners in a constantly evolving environment.
Excellent communication skills, both written and verbal, ability to communicate complex information in a clear and compelling way.
Experience supporting a dynamic, large scale global organization.
Vendor relations experience.
People management experience strongly preferred.
Proficiency with Microsoft Office Applications
TJX Remote Jobs Customer Support Jobs
About the TJX Company :
TJX Europe, a subsidiary of The TJX Companies, Inc., operates as one of the leading off-price retailers in the United Kingdom. The company’s portfolio includes well-known brands such as TK Maxx and Homesense. TK Maxx offers a wide range of products, including apparel, home goods, and beauty items, while Homesense focuses on home furnishings and decor. Both brands emphasize providing high-quality, branded goods at discounted prices, which they achieve through a unique buying strategy that leverages closeouts, overstocks, and seasonal changes.
Established in the UK in 1994, TK Maxx has expanded rapidly and now boasts over 600 stores across Europe, with a significant presence in the UK and Ireland. Homesense, introduced later in 2008, has also grown substantially, offering a treasure-hunt shopping experience that attracts a diverse customer base.
The business model of TJX Europe revolves around offering customers the thrill of finding unexpected treasures at bargain prices. This model is supported by a flexible supply chain and a global network of vendors, which allows the company to react swiftly to market trends and consumer demands. Additionally, TJX Europe emphasizes sustainability and corporate responsibility, implementing initiatives to reduce waste, support local communities, and promote ethical sourcing.
TJX Europe’s success is underpinned by its ability to adapt to market changes and consumer preferences while maintaining a strong value proposition. The company’s approach to off-price retailing not only drives customer loyalty but also positions it as a robust player in the competitive retail landscape of the UK and beyond.
TJX Remote Jobs Customer Support Jobs
TJX Remote Jobs Customer Support Jobs In RealJobs
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