United Utilities Remote Jobs Customer Support
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : United Utilities
Descriptions:
United Utilities Remote Jobs Customer Support Jobs
The role
A proficient laboratory assistant working within the laboratory production environment, contributing towards the day to day delivery of analytical outputs. Operating within a tightly regulated Quality System, whilst satisfying the requirements of customers and regulators undertaking sample preparation and straightforward analytical techniques.
United Utilities Remote Jobs Customer Support Jobs
Key accountabilities
You’ll undertake sample preparation prior to analysis and contributing to straightforward analytical techniques and analysis. You’ll also be responsible for:
The In Sample Reception; receiving registers and distributing samples to analytical teams and undertaking some simple preparation and scheduling activities
Working across a variety of teams (Analytical and Sample Reception)
Working to a defined Quality system whilst adhering to tight deadlines with varying sample volumes and complying with the needs of the customer and changing regulatory standards
Operating within a team environment and supporting activities according to best practice procedures as detailed in the Quality System.
Assisting in the maintenance of equipment used to undertake preparation and straightforward analysis tasks.
Maintenance of own knowledge in line with best practice and changing regulatory standards including Continuing Professional Development.
Straightforward technical activities to facilitate learning and development.
United Utilities Remote Jobs Customer Support Jobs
Skills & experience
To be successful in this role you’ll need 5 GCSEs (A-C in Maths, English and Science/technology subject). You’ll also need:
Previous laboratory experience with a basic understanding of ISO 17025, ISO 5667- part 3 and all other related regulatory requirements.
Previous experience with IT systems, tools and databases including Nautilus, TAPS, Word, and Excel.
Good communication skills and planning and organisations skills.
Self-motivated to deliver a highly flexible sample preparation and analytical service within a changing environment including flexibility in working hours/practices
United Utilities Remote Jobs Customer Support Jobs
About The United Utilities Company:
United Utilities is a leading water and wastewater services provider in the United Kingdom, with a focus on the North West of England. It is one of the largest water companies in the UK, serving approximately 7 million customers, including 3.4 million households and 200,000 business premises. Headquartered in Warrington, United Utilities is responsible for managing a complex network of water resources, treatment facilities, and distribution systems.
The company’s operations encompass sourcing and treating raw water, distributing clean water to customers, and collecting and treating wastewater before returning it safely to the environment. United Utilities operates over 569 wastewater treatment works and 88 water treatment works, ensuring compliance with strict environmental and regulatory standards.
United Utilities is committed to sustainability and environmental stewardship, with a focus on reducing carbon emissions, protecting biodiversity, and promoting water efficiency. The company has set ambitious targets to achieve net-zero carbon emissions by 2030 and to reduce leakage in its water distribution networks.
Customer service and community engagement are key priorities for United Utilities. The company offers a range of support programs for vulnerable customers, ensuring access to clean water and sanitation services for those in need. It also invests in infrastructure improvements to enhance service reliability and resilience against climate change and other challenges.
United Utilities is publicly traded on the London Stock Exchange, and its operations are regulated by Ofwat, the water services regulation authority for England and Wales. As a responsible corporate citizen, United Utilities engages in community outreach and education initiatives to promote water conservation and environmental awareness.
United Utilities Remote Jobs Customer Support Jobs
United Utilities Remote Jobs Customer Support Jobs In RealJobs
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