Usaa Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Usaa
Description:
Usaa Remote Jobs Customer Support Jobs
The Opportunity
As a dedicated Business Application Owner, you will be responsible for tracking and reporting the health of assigned technology assets. You will work as a technical product manager that plans for the modernization of that assigned technology from the perspective of organizational structure, processes, and the database structure. The goal of the role is to guide technology to a stable, economical, and productive end-state.
The Technical Product Manager has working knowledge of their business and the correlated technology domains. Contributes to the creation of data-driven business and technology strategies to achieve operational objectives and help influence cross-functional teams to ensure business and technology objectives are aligned with clear action plans to deliver solutions. They are responsible for assisting the business in identifying and managing risks, performance issues, and controls related to their domain. They must also be able to set context and goals with their project teams and help monitor systems on a recurring basis.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Newcastle, Bath, Bristol, KEN, and Avon.
Usaa Remote Jobs Customer Support Jobs
What you’ll do:
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Identifies and monitors Information Technology General Controls (ITGCs) and Business Application Controls (BACs) to mitigate IT risks.
Leverages data to provide insights that allow business and IT teams to envision, define, and develop technology solutions aligned with strategic objectives.
Works with IT to understand industry technical solutions to drive build vs. buy recommendations.
Key participant in the development of detailed product features, requirements and develops implementation plans/roadmaps.
Collaborates with cross-functional teams to identify dependencies that impact the roadmap.
Helps prioritize and oversees product backlog and releases.
Assists with the development of business cases for technology solutions.
Assists leadership to facilitate product/capability solution sessions to drive the most effective and compliant solution given the current technology and business constraints.
Leverages problem-solving techniques to understand, establish, and report on system health/performance.
Works with the business and technology to ensure data flow diagrams are accurate and that required data is stored to facilitate operations and analysis.
Serves as a resource to the team and helps on-board new team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Usaa Remote Jobs Customer Support Jobs
What you have:
Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
3 years in a technical product development role, such as technical product manager, software engineer, development manager, business analyst, or architect that includes experience in agile, innovation, problem solving, analytics and system design/ownership.
Experience in technical program/product management gathering requirements, generating user stories, and proposing solutions that meet the business need.
Proven ability to make data-driven decisions while balancing product quality and speed-to-market.
Knowledge and demonstrated application of business domain laws and regulations.
Expert knowledge of Project Management/agile scrum process and agile product owner role.
Knowledge in Business Case and CBA development.
Proven ability to understand and discuss technology concepts, trade-offs and new opportunities with both business and technical team members.
Excellent communication and presentation skills and demonstrated ability to influence peers and leaders without formal authority.
Usaa Remote Jobs Customer Support Jobs
What sets you apart:
UK military experience through military service or a military spouse/domestic partner .
2 years of experience in planning, building, analyzing applications in AWS.
4 years of technical experience (project management, technology ownership, development, technical analysis).
3 years of experience with banking business, business case development, expense management/analysis, product management lifecycle.
Usaa Remote Jobs Customer Support Jobs
About the Usaa Company :
USAA, or the United Services Automobile Association, is not a United Kingdom company; it’s a financial services group based in the United States. However, in the UK, there are several notable financial institutions and companies.
One such company is Lloyd’s Banking Group, a leading financial services provider headquartered in London. With a rich history dating back over 250 years, Lloyd’s Banking Group offers a wide range of banking and financial services to individuals, businesses, and institutions across the UK and internationally. The group operates through several well-known brands, including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows.
Another prominent UK-based company is Aviva plc, one of the largest insurance companies in the world. Headquartered in London, Aviva provides a comprehensive range of insurance, savings, and investment products to millions of customers worldwide. The company operates in multiple markets, including the UK, Europe, Asia, and Canada, serving both individual and corporate clients.
Additionally, Barclays plc is a major British multinational investment bank and financial services company headquartered in London. With operations spanning retail banking, corporate banking, investment management, and wealth management, Barclays serves millions of customers and clients globally. It operates through its Barclays Bank PLC subsidiary and is a prominent player in the UK financial sector.
These companies represent a glimpse into the diverse landscape of financial services in the United Kingdom, showcasing the country’s rich history of banking and insurance innovation.
Usaa Remote Jobs Customer Support Jobs
Usaa Remote Jobs Customer Support Jobs In RealJobs
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