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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Workshare

Description:

Workshare Spam Comment Remover Jobs

Some of your daily responsibilities:

Customer delight: Systematically monitor and reply efficiently to comments, messages and mentions across all social media channels (Tiktok, Instagram, Meta and more, respond to community enquiries and feedback, and be responsible for resolving customer issues, monitor social media channels for relevant content, trends, and opportunities to engage with our audience.

Strategy development: Develop and implement strategies to increase brand visibility and engagement through social media interactions.

Data & Insights: Stay up-to-date with social media trends, best practices, and emerging platforms to continuously optimise our community management strategy, consolidate and share insights and feedback from customers to other teams across the business, analyse community metrics and sentiment to identify trends, opportunities and areas for improvement

Communication: Encourage constructive discussions and discourage disruptive behaviour or spam, foster a sense of community by initiating and participating in conversations and discussions relevant to our brand and industry across social media.

Collaboration: Collaborate closely with the Brand team to align messaging and tone of voice with overall the brand strategy and campaigns.

Workshare Spam Comment Remover Jobs

What we need from you:

Please note that we welcome applications from candidates who may not hit every single bullet point on the lists below – if you’re passionate about our mission and feel you have relevant skills and experiences to add value to this role, please submit an application!

Previous experience: Proven experience in managing social media accounts and building engaged online communities through an effective comments strategy

Communication: Excellent written and verbal communication skills – you have a natural wit and way with words, and are able to engage with customers in a friendly and approachable manner, you are able to connect with people and always put the customer first.

Social Media & Trends: Strong understanding of social media platforms, algorithms and trends, with a passion for exploring new features and staying on top of key trends

Time & Project management: You have excellent time management skills and are able to prioritise your workload effectively

Tools & Platforms: Experience using social media management tools and analytics platforms (Orlo, Tiktok and Meta is a plus)

Workshare Spam Comment Remover Jobs

What you’ll get from us:

25 days holiday + bank holidays

Hybrid working, 3 days a week in our shiny new London office

Weekly early finishes and social events

Mental wellbeing support through Spill

Private healthcare with Vitality

A role at a young but well-established brand making a considerable splash in sustainable self-care

Workshare Spam Comment Remover Jobs

About The Workshare Company

Workshare is a United Kingdom-based company specializing in secure file sharing and collaboration solutions for businesses. Founded in 1999, Workshare has established itself as a leading provider of software tools designed to enhance productivity, efficiency, and security in professional environments.

Their flagship products include file comparison and synchronization tools, document collaboration platforms, and secure file sharing solutions. Workshare’s software is tailored to meet the needs of legal firms, financial institutions, and other organizations that require robust data protection and regulatory compliance.

With a focus on innovation, Workshare continually develops and updates its offerings to adapt to evolving technological landscapes and meet the changing needs of its clients. The company prioritizes user-friendly interfaces and seamless integration with existing workflows, enabling teams to collaborate effectively while maintaining the highest standards of security.

Workshare’s commitment to excellence and customer satisfaction has earned it a strong reputation in the industry, with a loyal customer base spanning various sectors across the United Kingdom and beyond.

Workshare Spam Comment Remover Jobs – Work From Home

Workshare Spam Comment Remover Jobs – Work From Home In RealJobs

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