WTW Remote Jobs Customer Support Jobs
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Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company : WTW
Descriptions:
WTW Remote Jobs Customer Support Jobs
A fantastic opportunity for a Customer Service administrator to join WTW one of the leading insurance risk and consulting firms. Within this role you will build and maintain an excellent rapport with a portfolio of clients whilst also being able to further develop your customer service skills, policy administration and insurance knowledge. Day to day responsibilities include the administration of Medical insurance schemes, handling and resolving client queries and liaising with insurers and colleagues.
What can we offer you? Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer opportunity for career progression along with a competitive salary and excellent benefits package including; company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.
WTW Remote Jobs Customer Support Jobs
The Role
Communicate effectively with clients and colleagues via the telephone, letter, and email.
Maintain client records on the database to ensure it is kept up to date and accurate.
Assist clients with claims administration and processing.
Be the day-to-day point of contact for clients; resolving queries, providing support and liaising with insurers.
Participate in client meetings (virtual or in person) alongside the sales consultant/account manager, as required.
Monitor own workflow to ensure service levels are achieved.
Attend regular training to maintain insurer product knowledge.
Help to provide an efficient, professional service to meet all clients’ needs and to promote the Willis Towers Watson brand.
Develop knowledge of clients’ health and benefits schemes.
WTW Remote Jobs Customer Support Jobs
The Requirements
Customer service experience.
Able to work to a high level of accuracy.
Interpersonal skills to include good written and verbal communication.
Confident using Outlook and Microsoft Office.
Knowledge of other health-related insurance policies & employee benefits is desirable
WTW Remote Jobs Customer Support Jobs
About The WTW Company:
Willis Towers Watson PLC (WTW) is a leading global advisory, broking, and solutions company headquartered in London, United Kingdom. Formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co., WTW offers a wide range of services in risk management, insurance broking, human resources consulting, and benefits administration.
The company’s core business areas include:
Risk and Broking: WTW provides comprehensive risk management solutions to clients, helping them identify, assess, and mitigate risks through a variety of insurance products and services.
Human Capital and Benefits: This division helps organizations design and implement benefits programs, offering consulting in areas like employee benefits, pensions, and health and welfare.
Investment, Risk, and Reinsurance: WTW offers investment consulting services and reinsurance broking, assisting clients in managing capital and mitigating risks associated with complex financial instruments.
Corporate Risk and Broking: This area focuses on insurance broking for corporate clients, addressing a wide range of commercial risks.
WTW serves a diverse client base, including multinational corporations, governments, and small to medium-sized businesses. With a global presence in more than 140 countries and over 45,000 employees, WTW leverages its extensive network and expertise to deliver customized solutions to its clients.
The company is listed on the NASDAQ stock exchange under the symbol “WTW.” It is known for its commitment to innovation, sustainability, and corporate responsibility, offering services designed to address the evolving challenges facing businesses in the modern world.
WTW Remote Jobs Customer Support Jobs
WTW Remote Jobs Customer Support Jobs In RealJobs
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